Dedicated and goal oriented person, with a desire to excel in a customer support role by utilizing my patience and problem solving abilities. Eager to apply my strong interpersonal skils and passion for customer satisfaction in a dynamic customer support environment. Seeking a customer support position where I can utilize my proactive approach and keen attention to detail to exceed customer expectations. My goal is to continuously learn and adapt to new challenges in order to enhance customer experiences.
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Customer Support SpecialistGentoo MediaBelgrade, Rs
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Customer Service RepresentativeIrini Rooms Mar 2023 - Apr 2024Thessaloniki, Central Macedonia, Greece- Handle live chat, calls and email channels for holiday studios- Answer requirements, book reservations- Solve efficiently problems that customers have before or during their stay
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Sales Customer SupportCosmote E-Value Dec 2020 - Feb 2023Thessaloniki, Central Macedonia, Greece- Handle inbound, outbound calls and emails regarding Cosmote programs for home phone, internet, cable TV and mobile phone. - Renew programs of existing customers or sign contracts with new customers - Give answers to complaints about bills, connection problems, problems with equipment on entry level- Answer questions and give guidelines to the customers about Cosmote Application- Prioritizing inquires, follow until problems be solved efficiently -
Sales Customer SupportSk Group Sep 2020 - Dec 2020Thessaloniki, Central Macedonia, Greece- Answer inbound calls and e-mails about electricity home programa, problems and bills. - Help customers to choose the appropriate program for their needs or renew their contracts - Create tickets after detect of problem with bills, program or electricity
Themida Vinieri Education Details
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Theology/Theological Studies
Frequently Asked Questions about Themida Vinieri
What company does Themida Vinieri work for?
Themida Vinieri works for Gentoo Media
What is Themida Vinieri's role at the current company?
Themida Vinieri's current role is Customer Support Specialist.
What schools did Themida Vinieri attend?
Themida Vinieri attended Aristotle University Of Thessaloniki (Auth).
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