Mike Bachmann Email & Phone Number

Morton, IL, US

• Oversee and manage the IT infrastructure, including user accounts, directory services, and endpoint devices. Implement and manage systems for patch management and endpoint compliance.
• Administer and maintain a mixed environment of physical and virtual servers, ensuring optimal performance, scalability, and high availability
• Provide 24/7 support to newsroom and production teams, ensuring seamless operation of critical systems and minimizing downtime.
• Lead and manage complex IT projects, from planning through execution, including system migrations, upgrades, and decommissioning of legacy systems.
• Spearhead disaster recovery efforts during critical incidents, coordinating with cross-functional teams to restore operations swiftly and minimize impact

"Game Crimes" is a history project by Mike Bachmann (Greetings Adventures Podcast, Roll for Streetwise) and Jay Munford (SHU Podcast, Poor Skeleton Games) detailing the black market history of video games. Each podcast covers a single topic, provides some historical context and reviews a few games related to the topic. On the GAME CRIMES interactive.

Since November 2012, I have worked with four others to help produce "Greetings, Adventurers!" (formally "Drunks and Dragons"), a 5th Edition Actual Play podcast. Since then, we have seen multiple successes, including multiple successful crowdfunding campaigns, a yearly convention in Columbus, OH that draws attendees from all over the world, and a monthly.

Chicago, IL, US

• Install, maintain and troubleshoot desktop and peripheral devices
• Troubleshoot complex hardware and software problems in academic and research environments
• Supports and migrates legacy RHEL servers to CentOS
• Develops and deploys custom scripts and tools according to the University's needs
• Supports classroom A/V solutions such as Crestron / Echo360 / Cisco Teleconferencing / RoomReady

Mt. Prospect, IL, US

• Responsible for responding to, resolving, and delegating IT tickets in the Midwestern CI region
• Managed multiple servers including the Shoretel phone system
• Primary point of contact for user support in the Peoria, IL location
• Managing quarterly lease returns of user assets.

Irving, Texas, US

• Acted as a first point of contact for Caterpillar's Global IT help desk in their data center in East Peoria, IL.
• Responsible for diagnosing and resolving hardware, software, and end user problems in a primarily Windows based environment while adhering to Caterpillar's procedures and best practices to ensure uniformity between.

• On call as a representative of Savvv to our creative clients in the Peoria, IL area.
• Responsible for diagnosing hardware and software issues in Windows, Mac OS X, and iOS environments.
• Developed infrastructure and systems to meet our client's needs.

Education record

Associate Of Science (A.S.), Mass Communication/Media Studies