Michael Ramos

Michael Ramos Email and Phone Number

STRATEGIC EXECUTIVE • Sales & Operations / CX & Care / Retention / Cross Functional Problem Solver & Program Manager / BPO / Transformational Leader / Building Winning Cultures & Inspiring Teams To Be Exceptional @ Charter Communications
Michael Ramos's Location
United States, United States
Michael Ramos's Contact Details

Michael Ramos work email

Michael Ramos personal email

About Michael Ramos

With 20+ years in leadership roles, I continue to love to dig in and solve problems for the people leaders and underlying teams. Taking complicated needs from an employee, customer, and the business’ perspectives and creating a simplified impactful process while moving the business forward and achieving successes is what makes the hard work worth it. Leadership is a privilege and earned daily. I believe we can accomplish anything we set out to do. To accomplish this I focus on understanding the business’ KPIs and goals, develop the people and build the team to get us there, geared for agility and adaptation as needed, while cascading the vision and leading the unyielding charge toward attainment. I have enjoyed many project lead, management, cross departmental, and executive leadership roles throughout my career. These roles have required operations, logistics, sales, division creation and mergers, involved external vendors, and many other multi-dimensional aspects and relationship development requirements along the way. My personal and professional experiences have taught me the following about myself. -I quickly acclimate to any team and challenge and come prepared to understand, acclimate, provide insight and lead it from day 1.-I have worked solo, supervised teams, run locations, covered states, and lead Nationally encompassing 1-425 employees.-I pick up fast on business lines and technical requirements, and can scale teams quickly as needed. -I excel at mentoring, training, motivating, and driving leaders and their teams to deliver results while working within given restraints. -I am quick at connecting and building the relationships needed while breaking down barriers for mutual benefit.-I speak tech and exec.-I am human, I have and will make mistakes, I learn from them, own them, the buck stops with me.-I love to win, I love to lead the team to a win, and most importantly while enjoying every win, I like to win on levels that impact entire organizations.-I consistently learn and observe, while being acutely aware of constant change, never settling and always developing.-I enjoy developing others and watching their progress.-I stay calm under pressure and adversity, and maintain focus on what is controllable-My gut instinct is good, but I seek data for verification that the decisions are right.-I focus on making high quality decisions, stand firm on integrity and what’s right even when it’s unpopular. I like meeting people, hearing perspectives, learning and understanding others. DM me lets chat!

Michael Ramos's Current Company Details
Charter Communications

Charter Communications

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STRATEGIC EXECUTIVE • Sales & Operations / CX & Care / Retention / Cross Functional Problem Solver & Program Manager / BPO / Transformational Leader / Building Winning Cultures & Inspiring Teams To Be Exceptional
Michael Ramos Work Experience Details
  • Charter Communications
    Director Of Spectrum Community Solutions
    Charter Communications 2024 - Present
    Stamford, Connecticut, Us
    Lead the NW Region (CA, CO, ID, MT, NE, NV, OR, WA, WY) for the largest Cable and 2nd largest Internet Service Provider in the country.
  • Altice Usa
    Vp Of Optimum Communities
    Altice Usa 2022 - 2024
    Queens, New York, Us
    National (MDU, POA, MTE) B2B Real Estate Partner Management Teams ROEs, Marketing, Bulk, Managed WiFiSales, Account Management, Operations, Retention, Care, dedicated Call Centers, Vendor ManagementNew Build, Edge Out, Market ExpansionStrategic Customized Connectivity Programs
  • Altice Usa
    Vice President Of Community Solutions
    Altice Usa 2019 - 2022
    Queens, New York, Us
    National Optimum MDU Program + Indirect Sales / Channel Partner Programs
  • Altice Usa
    Senior Director Of Residential Direct Sales East
    Altice Usa 2017 - 2019
    Queens, New York, Us
    Led the Residential Direct Sales Teams for the legacy, pre-merger, Cablevision footprint. D2D Field Sales & Coordinator Support Teams
  • Altice Usa
    Director Of Direct Sales
    Altice Usa 2016 - 2017
    Queens, New York, Us
  • Cablevision
    Residential Direct Sales Manager
    Cablevision 2014 - 2016
    Bethpage, New York, Us
    Led the D2D Field Sales Teams (3 Locations) for the Central NJ Market
  • Cablevision
    Residential Direct Sales Supervisor
    Cablevision 2008 - 2014
    Bethpage, New York, Us
  • Hsbc Bank /  Benefical
    Senior Account Executive
    Hsbc Bank / Benefical 2007 - 2008
  • Kmart - Sears Holdings
    Store Coach
    Kmart - Sears Holdings 2006 - 2007
  • Target
    Executive Team Leader - Overnight Logistics
    Target 2004 - 2006
    Minneapolis, Mn, Us
  • Circuit City
    Store Director
    Circuit City 1999 - 2004
    Us

Michael Ramos Skills

Direct Sales Telecommunications Account Management Management Team Building Customer Satisfaction Customer Service Team Leadership Sales Process Sales Management Sales Customer Retention Training Salesforce.com Solution Selling Voip Sales Operations Leadership Cold Calling Mobile Devices Wireless Strategic Partnerships Managed Services Voice Over Ip Wireless Technologies Business Management Vendor Management Customer Experience Business Strategy Business Development Business Process Improvement Business Analysis Business Planning Microsoft Office Project Management Change Management Team Management Time Management Leadership Development Organizational Development

Michael Ramos Education Details

  • Harvard Business School Online
    Harvard Business School Online
    International/Global Studies
  • University Of Maine At Presque Isle
    University Of Maine At Presque Isle
    Business Administration With Project Management & Information Systems Concentrations
  • Wharton Executive Education
    Wharton Executive Education
    General
  • Wharton Online
    Wharton Online
    Management And Operations
  • Wharton Online
    Wharton Online
    International Business/Trade/Commerce

Frequently Asked Questions about Michael Ramos

What company does Michael Ramos work for?

Michael Ramos works for Charter Communications

What is Michael Ramos's role at the current company?

Michael Ramos's current role is STRATEGIC EXECUTIVE • Sales & Operations / CX & Care / Retention / Cross Functional Problem Solver & Program Manager / BPO / Transformational Leader / Building Winning Cultures & Inspiring Teams To Be Exceptional.

What is Michael Ramos's email address?

Michael Ramos's email address is mi****@****ail.com

What schools did Michael Ramos attend?

Michael Ramos attended Harvard Business School Online, University Of Maine At Presque Isle, Wharton Executive Education, Wharton Online, Wharton Online.

What skills is Michael Ramos known for?

Michael Ramos has skills like Direct Sales, Telecommunications, Account Management, Management, Team Building, Customer Satisfaction, Customer Service, Team Leadership, Sales Process, Sales Management, Sales, Customer Retention.

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