Alan Hill Email and Phone Number
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Alan Hill personal email
I transform challenges into opportunities, adversities into wins.I help 'break the cycle' so that you have new options for success."Caring relationships are the foundation of all social change" - Anthony BiglanCertified Scrum Master & Product Owner Unique Innovator, Inspirational Communicator StrengthsFinder: I excel at helping people find their true value and worth.Vision - Powerful leaders who create prosperity for their opponents, not their destructionMission - To prove that cooperation beats competition in the marketplaceKey Competencies: Military Veterans in Corporate; Executive Advisor; Business Consulting & Coaching; Employee Engagement; Leadership Development; Business Modeling; Strategy; Transformation; Adversity Advantage; Public speaking and meeting facilitation Alan is the advisor's advisor. An artful motivator, Alan is frequently sought out for his wisdom, creative talent and executive expertise. Alan's advice is trusted by CEO's, non-profits and other consultants. Alan has advised State Senators, State Executive Directors and military leaders. They trust Alan to provide honest, critical assessments and impactful strategic and structural guidance on a variety of topics - business and personal. Media Appearances & Presentations:Commencement speech – Globe College of Business; CBS Evening News; Fox News; MSNBC – Dylan Ratigan Show; Fox 9 Local News; Channel 5 Local News; Star Tribune; Brazencareerist.com -“The Power of an ‘I AM’ statement Girlmeetsgeek.com - Aspiring, why the word needs to leave our vocabulary; CIO.com - Trading on Employee Motivation
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Enterprise Agile Transformation CoachOptum May 2021 - PresentEden Prairie , Mn, UsServe as coach and Agile Enterprise Transformation Specialist. Help people who 'do' Agile transform into 'being' Agile.Migrated major Scrum team metrics report from DOMO to over 300 teams in Rally in one month, saving an estimated $75k/year in licensing costs.Lead the Agile transformation for multiple cross-functional teams, providing guidance and coaching on Agile methodologies, practices, and principles to improve Agile adoption and maturity.Work with Scrum Masters, Product Owners, and Product Managers to help them understand and implement Agile practices effectively.Provide mentorship to teams on Agile at scale, helping them navigate the complexities of scaling Agile practices to meet the needs of their organization.Collaborate with stakeholders and key decision-makers to help them understand the benefits of Agile, and to secure their buy-in and support for Agile adoption.Conduct regular Agile coaching sessions to identify areas for improvement and to drive continuous improvement.Provide guidance on Agile tools and techniques, including backlog grooming, sprint planning, daily stand-ups, sprint retrospectives, and backlog refinement.Facilitate training on Agile ceremonies, including sprint planning, daily stand-ups, sprint retrospectives, and backlog refinement, to help teams improve their Agile practices.Proficient in prompt engineering through experimentation with ChatGPT, applying it to various Agile practices and content development.Skilled in using ChatGPT to enhance work productivity in report writing, comprehensive research, effective coaching, meeting summarization, recommendation-making, and creating engaging content for SharePoint articles and training programs.Experienced in leveraging ChatGPT's capabilities to improve project outcomes and task execution.Excited to explore new opportunities and make a significant impact on any team or organization through my ChatGPT skills and vast technology experience. -
Senior Information Technology Security AnalystOptum Oct 2015 - May 2021Eden Prairie , Mn, UsEnterprise Firewall Management team, directly supporting complex, high pace business integration projects. Configure Palo Alto Firewalls using Panorama, develop firewall policies for deployment, and remove policies following proper Change Management and Service Deployment policies and standards. Develop new automation and scripting solutions for managing Palo Alto firewall policies using CLI set commands. Scrum Master Certified (Scrum Alliance) ID: 001110618
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Sr. It Systems Management Consultant (Itsm)Optum Oct 2013 - Oct 2015Eden Prairie , Mn, UsITSM Process Owner - Instrumentation and Alerting.Worked with internal customers to provide computer infrastructure/application monitoring. Requirements gathering for monitoring using a variety of monitoring tools - HP SiteScope, HP BSM, Gomez and XMatters.Developed a service based, veteran volunteer organization built around the principles of encouraging Employee Engagement through service to community, employees and leaders.
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Volunteer CoachEagle Group Of Minnesota Veterans, Inc. May 2013 - PresentMinneapolis, Mn, UsVolunteer coach and meeting facilitator, responsible for helping military veterans find meaningful employment through coaching and referrals to community support services as needed. -
Co FounderYour Corporate Allies, Llc Aug 2015 - PresentLeveraging the veterans and military members in the corporate workforce to create effective cohesive teams and a corporate culture of service and loyalty.Advise and demonstrate to corporate entities how to capitalize on the strong and pervasive leadership skills and experience of veterans in today’s workplace to improve morale and increase employee engagement scores.http://yourcorporateallies.com
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Co-Founder(Private Commercial Real Estate Investment Firm) May 2014 - Dec 2017Currently working on selected commercial real estate development projects to enhance community development and quality of life for residents. These projects are designed to be profitable and beneficial for the community.
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Vice President Of OutreachIiba Minneapolis St Paul Chapter Jan 2014 - Dec 2015St. Paul, Mn, UsProvide information and assistance to individuals discovering a professional career as a Business Analyst and to companies seeking to improve business processes. -
Military Career AdvisorState Of Minnesota Sep 2009 - Oct 2013Saint Paul, Minnesota, UsCited by Career Counselors as a Miracle Worker. Provide assistance to military veterans in transition through workshops, individual advisor and career referrals. Serve on special projects as a Business Analyst.Invited to participate in launch of Enterprise-wide initiative to foster workplace accountability. • Increased customers to 600/day by facilitating brainstorming sessions with partner agencies. • Architected functional model for weekly job fair - increased attendance over 1,200%. • Created communications strategy for Veterans Court project – metrics, feedback and partner letters. • Provided mobile architecture strategy for an innovative job seeker application. • Created marketing video for veterans services used at job fairs and veteran events – no cost. • Presented over 100 workshops in 2010 to help unemployed job seekers return to work. • Created the “Miracle Worker” book series on networking, resumes and interviewing for job seekers. -
President/OwnerDmz Properties, Llc 1999 - Mar 2012Established a successful rental property management and real estate investment company that provided safe, clean, contemporary housing to residents. Business philosophy centered on treating residents as customers and guests to achieve the goals of high current income and long-term capital appreciation.
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Senior Business Analyst / AdvisorAction Coach Sep 2007 - Apr 2009Las Vegas, Nv, UsProvided business systems consulting and mentoring services to business owners of companies ranging from 1 Million to 5 Million. Taught business owners marketing, operations, and financial statements/P&L’s. Developed Business Intelligence systems for marketing departments.Accomplishments: • Increased customer profitability 30% – 90% percent; achieved through people development, team productivity and sales increases. • Saved clients $20,000 to $50,000 in annual advertising by analyzing marketing strategies. • Created marketing metrics systems to increase customer loyalty and referrals. • Created values-based business systems to dramatically increase customer and employee loyalty. • Presented several workshops on business fundamentals to business owners, always highly rated. • Created marketing videos at no cost for Employment Action Center, a prominent Twin Cities Non-Profit. -
Data Center Operations Team ManagerAccenture Jun 2004 - Jun 2007Dublin 2, IeAssembled and led a global Infrastructure Support team of 20+ people to provide 24/7 level 2 server support in the Best Buy Data Center for Wintel, Unix and Linux platforms.Accomplishments: • Recognized by peers as a champion of customer satisfaction, a trusted advisor and role model. • Successfully transferred support offshore using a co-located support model. • Advised other managers and consulted on offshore transition model process. • Mentored team members who were promoted from Mainframe Operators to System Engineers. • Facilitated brainstorming sessions for several other team managers. • Created an innovative support transition methodology (MIRE). • Improved team efficiency by creating consolidated workload Dashboards. • Gave individualized training for other teams exploring SharePoint 2007. -
Data Center Operations Process AnalystBest Buy Jun 2000 - Jun 2004Richfield, Minnesota, UsDeveloped and improved support processes, tools and training for a large-scale enterprise Data Center. Team lead for 8 Support Engineers.Accomplishments: • Migrated Windows 2000/2003 server support functions to the Data Center in one week. • Reduced Mainframe batch tickets by over 50% from the Data Center to Batch Support team. • Reduced call volume 82% by implementing an Interactive Voice Response (I. V. R.) system. • Increased system reliability 52% without increasing staff or overtime by upgrading to HP OpenView. • Improved interaction of support teams exponentially by converting from Expert Advisor to Remedy.• Transferred operational procedures to online Intranet from paper based system (OPSWeb). • Established key performance dashboard metrics for tracking team workload performance. -
Operations ManagerBest Buy Dot Com Nov 1998 - Jun 2000Led and managed a team of 10-15 responsible for supporting the Best Buy website.Accomplishments: • Planned and managed a major project for the Data Center to monitor Dot Com systems 24/7. • Vastly improved interaction with support teams by converting from BatchMon to Expert Advisor. • Partnered with Human Resources to create an innovative hiring program for entry-level graduates. • Reviewed and approved LDAP technology as a member of Technology advisory Board.• Created Business Intelligence Dashboard of key Dot Com performance metrics for CEO. • Managed QA/Performance testing lab for Dot Com.
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It DirectorOpus Group Of Companies Apr 1998 - Nov 1998Managed all IS functions for a national construction company, reporting to the CFO. Determined I. T. strategy to help senior executives achieve business objectives. Managed department capital and expense budgets.Accomplishments: • Developed Internet access policy and security standards. • Developed remote access security strategy and implementation plan. • Managed vendor relationships for purchasing, configuration and installation. • Implemented 3 LAN’s and 6 WAN’s in 3 months, designed for minimal network administration. • Initiated and directed critical projects to create nationwide client-server network. • Assembled and led a 5 member technical team. • Led deployment of the document management project for architecture blueprints using Stellent. • Innovated revolutionary project management tools based on LEAN principles.
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Interim It Manager / ConsultantDougherty Financial Group, Llc Jan 1998 - Apr 1998Technical consulting assignment with major finance industry client for their Open Systems networking projects.• Seamlessly integrated different business units' network applications and services. • Advised on LAN/WAN design and managed the successful project to upgrade LAN hardware.• Configured, monitored and updated OS for Cisco firewall and router.
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Business Analyst / ConsultantDeluxe Corporation 1997 - 1998Minneapolis, Minnesota, UsBusiness Analyst assignment with a check printing company. Helped keep project on schedule, resolved communication bottlenecks between departments; Developed test plans to verify system programming; Developed technical diagrams and reports for communication with upper management and team members. -
It Systems ManagerNellcor Puritan Benett, Inc. 1996 - 1997Hands on management of all IS functions for a medium-sized manufacturing company, reporting to the Controller.Accomplishments:• Identified business needs and deployed cost-effective remote access solution. • Developed strategy to improve sales communication using IVR system, designed to increase sales.• Negotiated and managed outsourced support contracts for phone system.• Oversaw IS consolidation activities due to mergers and acquisitions.
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Sr. Network Engineer/Project ManagerH. B. Fuller 1994 - 1996Responsible for creating strategy, infrastructure and Wide Area Networks for Fortune 500 global manufacturer. Key leadership role in developing a cohesive, distributed support environment.Designed networks, purchased and deployed hardware, trained support staff and managed servers.Accomplishments:• Led national PC training project. Set standards, selected vendor and obtained management support.• Led a nationwide Sales Force Automation project. Improved customer service and reduced data entry errors. • Directed custom application development project teams nationwide.• Created policies and procedures for LAN Administrators.• Negotiated vendor contracts, managed PC purchases and support agreements. • Supervised contractors, vendors, and LAN Administrators on several LAN deployments.• Reduced travel costs by coordinating and implementing nationwide videoconferencing project.• Trained LAN Administrators in network support and successful approaches to customer service.• Trained end users in classroom settings and provided superior desk-side support.• Created and presented end-user class – introduction to networking.
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Project Leader/Network ConsultantDataserv 1993 - 1994St. Louis, Mo, UsProvided external LAN/WAN network consulting services for major accounts. Performed network performance tuning on client networks including routers, servers and PC’s.Accomplishments• Increased network performance over 100% on customer WAN’s and LAN’s. • Established procedures and manuals for training new field personnel. -
Lan AdministratorDataserv 1992 - 1993St. Louis, Mo, UsAdministered all daily activities of a large network. • Migrated applications and data across platforms with no downtime or customer disruptions. • Designed a course to train technicians in hardware repair. • Promoted to Project Leader.
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Teletype Repair SpecialistMinnesota Army National Guard Sep 1989 - Nov 1991Provided telecommunications repair services for a field communications unit. Received Good Conduct Medal and Army Achievement Medal.
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Telecommunications SpecialistUs Army May 1984 - Mar 1987Arlington, Virginia, UsTelecommunications Specialist, serving in Germany. Provided non-voice messaging services for V Corps Headquarters units. Received a Top Secret Security Clearance with Special Background Investigation (SBI).Received Good Conduct Medal and Army Achievement Medal.
Alan Hill Skills
Alan Hill Education Details
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Northwestern Electronics InstitueElectronics -
Benchmark LearningItil Version 3 Foundations
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Benchmark LearningItil V3 Release Control And Validation
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KaplanAccounting And Finance
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QueData Analysis With Excel
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QueBusiness Analysis With Excel
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The George Washington UniversityManaging It Projects
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The George Washington UniversityManaging Information Technology Projects
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Best Buy UniversityVisual Interdev 6.0
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Simon And SchusterLean Thinking
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Fourth ShiftManufacturing & Accounting System Administration
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New HorizonsIntermediate Access '95
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Pink Elephant - ItilItil Foundation
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University Of St. Thomas - Opus College Of BusinessBusiness
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FissureProject Management
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ActioncoachBusiness Coaching
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American Red CrossFirst Aid/Cpr/Aed
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Nols
Frequently Asked Questions about Alan Hill
What company does Alan Hill work for?
Alan Hill works for Optum
What is Alan Hill's role at the current company?
Alan Hill's current role is Agile Coach / Transformation Expert.
What is Alan Hill's email address?
Alan Hill's email address is al****@****uhc.com
What schools did Alan Hill attend?
Alan Hill attended Northwestern Electronics Institue, Benchmark Learning, Benchmark Learning, Kaplan, Que, Que, The George Washington University, The George Washington University, Best Buy University, Simon And Schuster, Fourth Shift, New Horizons, Pink Elephant - Itil, University Of St. Thomas - Opus College Of Business, Fissure, Actioncoach, American Red Cross, Nols.
What are some of Alan Hill's interests?
Alan Hill has interest in Economic Empowerment, Civil Rights And Social Action, Education, Poverty Alleviation, Machiavelli, Biographies.
What skills is Alan Hill known for?
Alan Hill has skills like Strategy, Leadership, Training, Management, Process Improvement, Change Management, Leadership Development, Team Building, Program Management, Strategic Planning, Team Leadership, Coaching.
Who are Alan Hill's colleagues?
Alan Hill's colleagues are Jim Colhour, Ajith Kumar.n, Rhiannon Longmore, Eyriney Azer, Ryan Stillion, Susmitha Papani, Jeremy Cunningham-Allbert.
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