Leah Mull Email & Phone Number

"To us, it's more than just a fence!"

Louisville, Ky, Us

Chief Development Officer responsible for leading Internal & External Sales, Marketing and Communications, Recruiting, Business Development, Staff Development and Training for the largest senior care/home care organization worldwide. Franchise location ranked as top Home Care company in 2015.Develop and implement sales driven culture and processes organizationally driving over $1.5MM in enhanced revenue growthLead strategic business development initiatives via new services and partnerships with key home health, hospice, hospital, assisted living, independent living community decision makers to drive company profitabilityDrive market expansion programs and rebrand initiatives to serve additional segments of the senior populationEstablish and implement metrics for driving high performance sales and operational teams resulting in achievement of growth targetsImplement incentive compensation programs that reward performance and increase employee retentionDevelop new recruitment/talent acquisition strategies and learning process that disrupts the typical hiring model accelerating time-to-talent in the field

Leader of Commercial Operations reporting to the CEO (a $300MM company) of a leading National provider of therapeutic support surfaces, bariatric care equipment; negative pressure wound therapy systems, and safe patient handling solutions serving the healthcare continuumPromotion and role expansion to Vice President of Commercial Operations based on exceptional performanceBuilt high performance Commercial Operations team driving Marketing, Corporate Communications, Business Development, Product Management, Product Development, Sales & Operations Team Development & Training, Clinical Programs & Services, Strategic Business Analysis and Contract ManagementDeveloped and executed product portfolio integration strategy standardizing 10 legacy companies' products and services, simplifying and streamlining a complex national mixed portfolio through product line rationalization, consolidation and voice of customer activitiesLed strategic revenue growth initiatives via new products, services and partnerships to drive company profitability and organizational focus resulting in a 65% increase in annual revenue of a $15MM segmentDeveloped and executed both internal and external merger and acquisition communications working with PE partners and CEO's of impacted organizationsCreated and implemented critical business processes to improve operational effectiveness while reducing cost by 30% leading to over $500K in annual savings, increasing sales effectiveness and driving customer satisfaction (e.g. Stage Gate; Tradeshow Management; Voice of Customer; Rebranding Initiatives)

Led the national clinical team while reporting to the Executive Vice President of Sales & Marketing. Developed and implemented clinical programs and services, facilitated national sales meetings, and trained sales and operations teamsCreated and implemented the RecoverCare Academy of Excellence, a Corporate structured learning strategy, process and environment designed to maximize cross-functional performanceDeveloped strategic clinical partnership with a leading wound care organization to help maintain leadership position in a key market segment driving 40% of the businessTransformed company culture by embedding cross-functional processes focused on protecting current business, expanding within existing accounts, growing through new account acquisition and ensuring long term customer satisfactionDeveloped and led key account management initiative to ensure account satisfaction driving internal processes and performance improvement

Conshohocken, Pa, Us

Director of AmerisourceBergen Technology Group’s Knowledge Management and Training Team (which included a team of: trainers, instructional designers and technical writers) for a $200MM technology component of a Global Fortune 25 ($120B) CompanyInspired the creation of the Knowledge Management & Training Department, leading the transformation of the learning process and embedding it into the culture of the organizationCreated and facilitated a foundation for learning and development for internal and external customers around healthcare technology solutions serving the healthcare continuumStrategic Leadership Team member responsible for integrating learning and development resources, processes and methodologies, ensuring all audiences served were capable, competent and confident within their defined role Created and launched the new foundational learning program "Training K.A.M.P." (transfer Knowledge and Measure Performance). A new learning methodology for helping drive organizational excellence, customer satisfaction and retentionDeveloped positive employee relations climate focusing on high commitment, teamwork, and effective communicationBridged knowledge gap between AmerisourceBergen Technology Group and ABC business units by assisting in strategically aligning learning opportunities (created internal "Knowledge Exchange" process/forum)

Conshohocken, Pa, Us

Promotion and role expansion to Manager of Systems Assurance and Implementation based on exceptional performanceDrove $7MM/year for Choice Systems, $25MM/year for combined ABTG Technology Sales and $2B/year for ABC/Parent CompanyStrategic Executive Leadership Team member responsible for helping drive the overall integration of 5 technology companies into one focused technology group (forming the AmerisourceBergen Technology Group)Led transformation project management office driving the integration of 5 companies Customer Service Operations into one cohesive team (one company - one voice)Actively managed and led the following Supply Chain Management focused teams: Systems Implementation, Technical Documentation, Quality Assurance, Customer Support, and TrainingDeveloped and executed streamlined implementation strategy reducing "time to revenue" while ensuring operational readiness

Conshohocken, Pa, Us

Atlanta, Ga, Us