Matt Smith Email & Phone Number

Remote

Bellevue, Washington, United States (Remote)

Remote

Partner with engineering and design teams to distribute new application experiences helping larger customer goals. Locate key customer issues through data, customer feedback, and competitive research to determine product features. Identify dependencies and priorities with cross functional teams for successful development and execution of requirements. Serve on agile development team to lead daily sprint tasks, facilitate execution and development activity with engineering and design to sustain feature objectives and monitor status of in-flight projects. Coordinate new and changed functionality with product marketing and introduction teams to provide smooth rollout and communication of new abilities. Supervise key metrics to learn about impact of new features and conduct root cause analysis on KPI performance. Help project management lead prioritize feature opportunities matching application goals with business objectives.

Edinburgh, United Kingdom

Collaborated with and guided five-person teams in various business functions for Smartsheet's new Bridge product release from inception while sustaining existing products. Designed and executed strategy including upgrades, required integration work, brand enhancements, and new features. Liaised with engineering and product teams to devise team back briefs, and PRFAQ docs for new product features and support procedures. Worked with teams in Edinburgh, London, Bellevue, and Boston to meet product needs of major enterprise clients while building new Smartsheet Bridge product features and functionality. Selected Contributions:Expanded abstract concept and acquisition to fully aid product used by internal/external customers.Grew team from two to seven employees.

Edinburgh, United Kingdom

Spearheaded release of existing product in five additional markets helping company with triple-digit annual growth. Interviewed customers and joined results with new customer feedback oriented release cycles. Oversaw various products and engineering squads developing in iOS, Web and Mobile format(s). Partnered with teams in Edinburgh, Stockholm, and Mexico City to meet product marketplace requirements while improving infrastructure and bug releases.Selected Contributions:Guided initiation of continuous release cycle beating previous year’s releases in first four months of 2017.Grew team from six engineers and helped produce four distinct work streams with different roadmaps, objectives, etc.Led product release for nine new markets in seven months.

Edinburgh, United Kingdom

Led global metasearch engine with £1B turnover allowing customers to compare flights, hotels, and rental cars. Guided product teams creating partner-focused answers to promote growth. Supervised two teams with two product roadmaps aligning functionality across each team. Guided eight remote engineering personnel in Bulgaria introducing new standards to create core white label product offering including technology for major clients. Directed three staff in Edinburgh focused on development of widgets. Mitigated risk inherent in creating new B2B unit ensuring smooth client and user experience. Developed new machine learning-focused product enabled on multiple partner sites.Selected Contributions:Lead Greenfield project for new travel verticals Determined commercial roadmap and obtained approval from regional leader and chief executive officer to develop B2B commercial features, project teams, and product strategies. Partnered with key client contacts to establish site-specific functionality with major in travel industry enterprises including Microsoft, Lonely Planet, Travel and Leisure, Flybe, and Groupon.Reviewed and translated user expectations across up to 29 markets and 30 languages. Reached consistency and delivered comprehensive testing to finish project within three months.Increased traffic for partner by 90% and product value by 200%. Earned prestigious CMO Sky High Award for driving more than 100,000 visits via social platforms by producing travel tool with development partner. Maintained No. 1 position in key SEO rankings using Google Analytics and SEO Tools to measure impact and maximized content for Google algorithms within multi-pronged approach that optimized traffic. Formed and maintained new partnerships with global independent travel blogging communities. Decreased content expenses by 50% by transforming content generation strategy, initiating structure, standardizing clarified processes, and improving ROI from content freelancers.

Fairfax, Virginia

Helped start and expand new search consultancy. Guided growth from $80K annual turnover $1.5M. Led profitable brand awareness initiatives and communications for B2B and B2C audiences. Directed diverse project teams and worked with CEO to deploy commercial strategy. Produced effective marketing strategy and connected with key internal and external stakeholders online and offline. Created and executed social media brand identity through compelling content earning media engagement. Generated revenue through sponsorships with universities, student groups, and business organizations.Selected Contributions:Appeared on CNBC.com, abcnews.com, and several industry blogs.Enhanced reputation for industry thought leadership through collaboration with universities and administrators.Won major clients and secured large fees; negotiated agreements and created lucrative new flat fee processActed as emcee, panelist, and keynote speaker for student alumni, business and local professionals

Washington, United States