I take pride in providing best-in-class experiences through unique & creative solutions for customers, utilising Audio, Visual, Unified Communication & Broadcasst technology.My skillset lies in assessing human interaction and providing the best fit in technology and budget.My passion is to provide the best experience for end-users in any given space, by delivering the best fit of technology, with a focus on ease-of-use.This allows the complexities of technology to disappear and natural interaction and communication to ensue.To ensure results, I remain pragmatic in my approach through being hands-on, deep-dive technical, and up-to-date in Audio, Video, Broadcast, Unified Communications (Video Conferencing), and Collaboration Technologies while remaining considerate of the Acoustic, Lighting, Systems, and User Interfaces designs within any given space, becoming an extension of our customers workforce.

As the Operations Manager at The AVIT Group, I continuied to take pride in fostering best-in-class experiences through unique and creative solutions for businesses utilizing Audio, Visual, and Unified Communication technology.In this role, my primary focus was on improving internal systems and processes and solidifying our company culture. I was dedicated to creating a cohesive and supportive environment that empowered our team to deliver exceptional results. By enhancing our internal workflows, we achieved greater efficiency and effectiveness in our project deliveries.My responsibilities included assessing and refining operational procedures to ensure seamless project execution and client satisfaction. I worked closely with our team to implement best practices, streamline operations, and ensure that our projects met the highest standards of quality.I remained pragmatic in my approach by being hands-on and deeply involved in technical aspects. I stayed current with advancements in Audio, Video, Broadcast, Unified Communications (Video Conferencing), and Collaboration Technologies. Additionally, I ensured that our systems were aligned with Acoustic, Lighting, Systems, and User Interface designs to enhance the overall user experience.Through my efforts, I contributed to a culture of continuous improvement, collaboration, and excellence, which positioned The AVIT Group as a leader in the industry of companies our size.

We provide solutions for clients with a mix of audio, visual, broadcast, unified communications, information technology, SDWAN, CDN, "as-a-service" solutions, and other mixed-mode technologies to deliver excellent event solutions to businesses within the events industry.

themusicnerd.com was founded in 2002 to provide quality outcomes with creative solutions for audio, lighting, visual & production for a range of clients.We developed a personalised customer first approach focusing on best-in-breed technical solutions to enhance experiences while reducing the complexity for the end client.

After 18 months of secret development, Jade & Ryan launched their first new self-show.Designed to kickstart your day in true Jade & Ryan fashion, each episode ran for 5 to 10 minutes,packing in as much energy as we’ve all come to expect from the boys. Whether it’s movie reviews, let’splays, interviews, live music performance or even the classic Jade & Ryan mailbag, this new series had itall.“Jade & Ryan” was crowdfunded by Patreon, offering fans an exclusive range of bonus content in return for their subscription.

Implemented business efficiencies, quality standards & ensured service delivery for events, projects and managed venues.Managed a number of projects including:• IT Systems Deployment• AV Systems Design & Integration• Brand Re-development• VoIP Phone System Deployment• Interactive Voice Response Voice Over• Audio and Video Standard Implementation• Training Documentation• Procedure Development

Developed the number and frequency of webcast events nationally throughout Australia, while implementing quality standards for Audio and Video of the events, while delivering LIVE webcast events nationally.Managed a number of projects including:• Brand Development• Graphics Design• VoIP Phone System Deployment• Interactive Voice Response Voice Over• Audio and Video Standard Implementation• Training Documents• Training Webcasts

Seamlessly integrated into several high-profile clients within the financial services industry to provide a variety of solutions including:• Front Line Broadcast Technical Operation and Assistance - LIVE / Play-out to Satellite Television - LIVE to Telstra DVN - CCU Operation, Technical Direction, Broadcast Audio• National Audio Visual and Unified Communications Infrastructure Management - Management of Polycom Video Conference Infrastructure - Polycom RMX, Polycom CMA, Polycom HDX, Polycom RPX - Staged roll-out planning, national infrastructure standardization • Project Management in - Broadcast Television - Video Conferencing - AV Room Design - Hybrid Events (Online and In-Room)

Residential and Commercial AV and IT installation and training.Managed 15 technicians within the Southern NSW area in order to provide a best-in-class in-home and in-business customer experience.