Naman Sethi Email & Phone Number

Mississauga, Ontario, Canada

Toronto, Ontario, Canada

• Supports Loss Prevention processes related to cash management and Front Store processes to minimize risk.
• Participates in hiring/onboarding of new cashiers in order to have proper and complete staffing which leads to the smooth functioning of the business.
• Ensures all cash staff has completed cash training and customer service training through SDMU (Shoppers Drug Mart University).
• Identifies and trains Supervisors from existing cashiers where possible which creates an environment to grow within the community leading to Succession Management.
• Follows up with Supervisors to ensure communication cascade for evening /weekend huddles and timely updates as required
• Generates daily low stock report and provides to merchandisers/section captains

Toronto, Ontario, Canada

• Provides excellent customer service and positively engages with all customers
• Maintains a neat and organized checkout area
• Greets all customers and displays warm demeanor
• Accurately scans or enters product data
• Accurately accounts for cash and coupon, lottery, and PC Optimum
• Asks for customer’s PC Optimum Card during each transaction

Toronto, Ontario, Canada

• Handled events in the colleges.
• Handled events like open day for different campuses, Graduation ceremony, and many more government events.
• Maintained proper decorum during the events and handled smooth functioning of the events.
• Helped in maintaining the storage rooms clean and tidy.

Delhi, India

• Handled Induction and Training
• Helped in Recruiting
• Trained the staff about the Mission Statement, Goals, Objectives
• Handled the Appraisals
• Trained the staff according to business needs leading to 0 downtime in business

• Trained under all core Departments-Front office-Housekeeping-Food and Beverage Service-Food and Beverage Production(Kitchen Management)

Postgraduate Diploma Certificate With Honors, Marketing/Marketing Management, General, 4.08 Gpa

This Postgraduate Diploma certificate program covers marketing management along with related subjects in brand management, marketing.

Postgraduate Diploma Certificate, International Hotel, Restaurant, And Resort Management, 3.77 Gpa

This Postgraduate Diploma certificate program covers Hospitality Management along with related subjects in Financial planning, Human.

Bsc, Hospitality Administration/Management

With a Bachelor's Degree in Hospitality and Hotel Administration, I was exposed to all the core and other departments of the Hotel (Front.