Deepak D Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

I thrive in resolving technical issues, providing unparalleled IT support, delivering prompt solutions, and ensuring seamless functionality of technology infrastructures. Schneider Electric Impact:Thrilled to have been a part of the Schneider Electric family, contributing to the company's mission of providing innovative energy and automation solutions.

Bengaluru, Karnataka, India

#Ticket Registration and Documentation: -Efficiently registering and documenting incident tickets in accordance with established procedures and guidelines.-Ensuring accurate and complete information is captured, including details about the incident, its impact, and initial diagnostics.#Escalation Management:-Identifying incidents that require escalation to higher-level support or specialized teams.-Collaborating with escalation points to ensure timely resolution and communication.#Knowledge Sharing:-Sharing knowledge and insights with team members to facilitate collective learning and skill development.-Leading by example and serving as a mentor or resource for colleagues to help them improve their incident management skills.

Hosur, Tamil Nadu, India

-Founded and operated Shivam Mobiles, a venture specializing in mobile retail, offering top-notch products and services to a discerning clientele.-Proud member of TSPOI (The Service Providers Of India), AIMRA (All India Mobile Retailers Association), and HMDA (Hosur Mobile Dealers Association).-Leveraged industry memberships to foster collaborations, explore new business opportunities, and stay informed about regulatory changes affecting the mobile retail sector.

Hosur, Tamil Nadu, India

- Trained and mentored junior team members for Tax-intelligence process- Played a pivotal role in enhancing the productivity of the Voice Team by meticulously maintaining and optimizing Excel databases.- Demonstrated adaptability by successfully working on various processes, showcasing a diverse skill set. - Leveraged proficiency in handling both web and call files, contributing to seamless and efficient workflow.- Passionate about project management, overseeing tasks from initiation to completion.