Nancy Chuang Email and Phone Number

- Providing personalized instruction to student and achieved a 35% improvement in student's semester grades- Teaching students about cultures differences

- Managed NSTC grant funds with implementation rates of 98% and 99% for two research projects- Assisted foreign professor (Principal Investigator) in communicating on academic and institutional matters - Managed documents and proficient in document processing - Applied for reimbursement

- Ensured exceptional customer experiences by meeting customer needs- Promoted and assisted customers in using self-order kiosks and table service- Tracked and significantly improved self-order kiosk and table service utilization, achieving an impressive 40% growth- Tracked restaurant service scores, leveraging backend data to identify areas for improvement- Handled customer complaints and feedback- Managed promotional activities and planned McDonald's family events- Facilitated seamless communication and teamwork between front-of-house and kitchen staff, particularly during peak hours

- Conducted guide tour for exhibitions of Wu-Feng’s local history and vibrant agriculture- Greeted customers, presented menus, and made suggestions based on their preferences- Cooperated and communicated with all serving and kitchen staff - Handled customer complaints and feedback