Goal-driven, award-winning manager with repeated success generating company-leading revenues on a nationwide scale. #1 sales distinction and quota-surpassing results in selling complex mortgage and commercial-lending products.ExpertiseAccount Acquisition & ManagementStrategic Sales & Business PlanningConsultative B2B & B2C SalesDeal NegotiationsCold Calling & ProspectingPipeline ManagementPresentations & ProposalsRisk EvaluationCRM TechnologiesSales Force DevelopmentCompliance Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing SalesDynamic customer service professional experienced in both call-center and retail store settings.Productive relationship builder; excel at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.Highly professional--dependable, reliable and able to perform duties with minimal supervision.Data analystHighly analytical and process-oriented data analyst with in-depth knowledge of database types; research methodologies; and big data capture, curation, manipulation and visualization. Furnish insights, analytics and business intelligence used to advance opportunity identification, process reengineering and corporate growth.Profit-driven and process-oriented manager of manufacturing operations and top-producing teams (100+ direct/indirect reports). History of strengthening compliance; improving processes; and elevating output, quality, customer satisfaction and employee morale to all-time bests. Relied on to drive top-line and bottom-line gains regardless of supply chain challenges, production-line issues and/or union obstacles.Champion of social media tools and technologies, with a track record of creating and implementing successful social media campaigns. Work closely with clients to develop and execute a proactive, social content calendar, managing all phases digital marketing initiatives from concept through delivery and optimization.