• Cloud Solutions sales specialist including DaaS, IaaS, DRaaS, SaaS, Microsoft 365, data storage and backup, and SD-WAN.• Provide simple and complex telecom solutions and services (e.i. Fiber internet, Broadband internet, Telephony, and Cloud Solutions.) for businesses.• Responsible for entire sales life cycle including prospecting, proposal generation, contract negotiations, and fulfilling contract requirements for clientele in excess of $100,000 agreements.• Develop and increases market penetration in assigned sales territory.

• Exceeded 123% to MRC target 2022.• Exceeded 114% of strategic product sales 2022• Maintain accurate sales records, including leads and follow up appointments.• Acquire and maintain product and service sales with new and existing customers.• Responsible for entire sales life cycle including proposal generation, contract negotiations, and fulfilling contract requirements for clientele in excess of $60,000 agreements.• Participate in peer-to-peer coaching by sharing best practices and behaviors to promote team, channel, and company growth.

• Exceeded 118% of sales goals YTD 2018.• Participate in peer to peer coaching by sharing best practices and behaviors to promote team, channel, and company growth.• Work directly with MDU account managers and onsite property management to strategically increase penetration and revenue share growth by ensuring new customer acquisition and satisfaction. • Average 81 NPS (Net Promoter Score) YTD, 35 points higher than company and industry standard.• Create, establish, and develop business partnerships with MDU onsite property management by sincerely addressing property needs, concerns, and goals.

Sales Leadership and Management:• Exceeded 117.4% to goal YTD 2017, #2 Nationwide.• Increased territory 30 month average by 164% in 2016.• Manage the entire talent acquisition and onboarding process including training. (Product knowledge, sales process and procedure, and company policy)• Responsible for AMEX Expense and Fleet Vehicle upkeep.• Lead, motivate, and manage up to 11 independent sales personnel in third party locations.• Outline, develop, and deliver team incentives and action plans to drive performance and exceed personal, team, and company targets using best practices.• Collaborate with multiple business partners via cross functional teams to implement strategies that promote efficiency, productivity, and overall success of company expectations, goals, and standards.

Sales Leadership and Management:• Exceeded 115% to goal YTD 2015.• #3 Supervisor nationwide Jan'15 - Nov'15• Responsible for monthly goals, targets, and quotas in excess of $100,000.• Lead, motivate, and manage inbound sales teams of up to 15 agents for the West COE call center.• Outline, develop, and deliver team incentives and action plans to drive performance and exceed personal, team, and company targets using best practices.• Collaborate with multiple business partners via cross functional teams to implement strategies that promote efficiency, productivity, and overall success of company expectations, goals, and standards.

Sales and Account Management:• Utilize best practices to sell and incorporate complex telecommunications solutions (e.g. business phone services, toll-free services), data, and video services for small to medium size businesses/clients. • Responsible for entire sales life cycle including prospecting, proposal generation, contract negotiations, and fulfilling contract requirements for clientele in excess of $100,000 agreements.• Develop and increases market penetration in assigned sales territory.• Maintain high activity standards, including prospects, cold calls, new sales appointments, and proposals.

Sales:• Exceeded 153% of sales goals. #1 Nationwide 2013.• Rated #1 Sales Agent for Best of the Best in California 6 months consecutively from March 2013 – September 2013, and November 2013-December 2013; January 2014-February 2014• Acquire and maintain product and service sales with new and existing customers.• Maintain and enter customer purchase order and invoice records.• Most CONTOUR sold in the U.S., Nov 2013• Voted MVP for Inbound Sales California 2013• Winners Circle 2013 - Torch Award Winner for CA Inbound Sales

Sales and Account Management:• Solely responsible for all territory sales in San Diego County.• Secured, developed, and maintained new customer relations through cold calling, and external and internal leads. • Exceeded company targeted sales and goals through acquisition and follow-up on new and established clients resulting in annual sales in excess of $1,000,000.00.• Successfully utilized strategies and data to effectively execute each sales call with potential and existing clients.• Oversaw accounts receivable and collections, including for delinquent accounts.• Successfully negotiated prices and terms for new products and clients.Directed internal and external operations:• Researched, developed, and incorporated new products according to customer needs.• Designed, implemented, and integrated quality control programs such as HACCP including CCP check lists.• Supervised a staff of eleven sales and operations personnel.