Jake Anderson Email & Phone Number

Kansas City, MO, US

Kansas City, Missouri, United States

Experienced Software Architect specializing in designing and implementing robust solutions to complex problems. I excel in architecting and designing software solutions, overseeing their implementation, and establishing coding patterns and best practices. With a focus on mentorship, I actively participate in code reviews and provide coaching to engineers.

Kansas City, Missouri, United States

Kansas City, Missouri, United States

Kansas City, Missouri Area

• Led the architecture, development, and maintenance of a full-stack automation platform I envisioned and created
• Mission-critical application used to automate ITSM workflows by over 5k support associates
• Integrated with numerous ticketing systems such as BMC Remedy, JIRA, and Navigator
• Integrated with many data source technologies such as MS SQL, MySQL, Elasticsearch, Oracle, Azure DataLake, MyBi, Vertica, Redis, MongoDB, and neo4j
• Utilized deep technical and solution expertise to develop large scope technical designs
• Contributed to high-risk projects with solution dependencies within and outside the team

Kansas City, Missouri Area

Kansas City, Missouri Area

• Support Registration and Scheduling solutions in SolutionWorks Department
• Strong knowledge, understanding, and use of Object Oriented code development with experience in code reviews and agile like development methodologies.
• Review front & back end code written in C++, Java, and CCL to discover and document defects in addition to creating complex SQL queries to provide clients with non-standard reports and resolutions.
• Thoroughly document all communication and investigation as it occurs, following a strict standard operation procedure.
• Currently work with the "Strategy & Analytics" team to create internal tools utilized by associates to increase their investigative speed and efficiency. This mainly involves the creation of a tool that contacts in.
• Develop & Support an application that I created for Cerner to use internally to help associates manage their worklists.

Review client build and provide suggestions, solutions, and CCL Update/Delete statements to resolve reported issues.

• Remotely Monitor Networks and Respond to Server Alarms.
• Manage Ticketing System (Assign, Create, Schedule, Delete, etc)
• Perform routine Audits on Building, Security, Networks, etc
• Web Development, Photography, and Videography in Marketing Department
• Build new servers (build/setup server and install into racks). Cable Management. Cross-Connects. Run Power Under Floor.
• Answer phone calls and provide basic “remote-hands” support to clients, and routing to higher-level technicians when necessary (customer service).

• Remotely Monitor Networks and Respond to Server Alarms.
• Manage Ticketing System (Assign, Create, Schedule, Delete, etc)
• Perform routine Audits on Building, Security, Networks, etc
• Web Development, Photography, and Videography in Marketing Department
• Answer phone calls and provide basic “remote-hands” support to clients, and routing to higher-level technicians when necessary (customer service).

Photography, Videography, and Web Development

Various work, assistance, and training with Mac related issues.

Edwardsville, KS

Unload freight from inbound city trucks, and load onto long-haul outbound trucks.

Supervise the inbound package handlers who unload the "Brown Trucks".

Bachelor Of Science - Bs, Software Engineering

Activities and Societies: Association for Computing Machinery

Bachelor Of Arts - Ba, Business Management

As, General Studies

Activities and Societies: Who's who, Phi Theta Kappa, President/Dean/Provost Honor Rolls, Sociological Society Conference Attendee.