Operations and Supply Chain / Procurement Manager Ireland ( November 2014 – present )Key Responsibilities• Manage and lead a team of 5 sales support personnel delivering to the highest level of customer service against agreed SLA’s• Ensured operational efficiencies were set in place to drive revenue within a strong target focused environment. • Continual team performance management, coaching and mentoring• Consistently delivered to standards set against customer and internal KPI’s and SLA’s• Managing large scale projects ensuring on time delivery• Manage all logistics partners for the smooth delivery of goods from around the world• Provide support to the sales team by meeting key clients and discussing manufacturing capabilities so as to ensure we can deliver on client requirements.• Significant supply chain experience in both domestic and global markets, dealing with European and Far East Supply base.• Strategic management of key supplier relationships for the company, including holding regular reviews and implementing cost savings plans.• Manage and lead negotiations with divisional suppliers to achieve consistently best terms• Support new product development with commercial aspects of sourcing new products• Maintenance of the highest professional and ethical procurement standards at all times• Significant purchasing experience at senior management interface level• Conduct regular benchmarking exercises to confirm the effectiveness of current supply baseAchievements:• Reduced costs by focusing on combining the supplier knowledge within the European offices• Worked closely with the Commercial Director in order to achieve new account wins• Successfully managed a Major sporting contract involving branch, corporate and key sponsor level promotions.• Instrumental in winning and securing a corporate programme for one of the large banks here in Ireland.

Key Responsibilities• My role is to manage both the Operations and Sales teams within the organisation • Budgetary planning and setting of individual sales targets• Fully responsible for implementing the company’s business goals as set out through the company’s strategic business plan. • Developed and managed relationships with key suppliers throughout Europe and the Far East• New business development – identify and target key business revenue streams• Operational efficiencies and troubleshooting• Manage and direct both teams in order to deliver on set goals• Overseeing and manage major projects• Set in place a buying strategy around specific customer needsAchievements:• Exceeded an aggressive Net Profit target within 2013 and 2014• Grew the current portfolio of blue chip clients within the business• Directly involved with the delivery of results within the following accounts Google Store, Twitter, Nutricia, Magners, Leinster Rugby and Temple Street Children’s Hospital• Identified existing clients with a European reach and developed the business within other territories• Part of an internal team which recently won a major sporting contract • Managed the successful integration of both teams following the acquisition of Spark promotions by Brand Addition

Key Responsibilities• Reporting to the Board of Directors, my role involved managing the centralised support teams of Operations, Graphics and I.T. in line with set KPI’s. Oversee and manage each team ensuring delivery on quality, creativity and service.• Manage the overall operations of the company during a period of explosive growth • Set and manage the sales support and procurement strategy and processes for Ireland and the UK• Supplier and supply chain management - Sourcing new product, ideas and innovations by visiting suppliers factories and attending trade shows throughout Europe and Asia• Create a performance led rewards system throughout the company with the assistance of key suppliers• Manage the procurement, design and production of bespoke products manufactured mainly within Asia• Management of 3rd party safety testing and inspection companies • Problem management / troubleshooting – due to the nature of the business and the amount of different product being dealt with on a daily basis, a large part of my role is working alongside each team and ensuring that we deliver the very best branded products on time to our clients Achievements:• Managed the delivery of Premium corporate programs to major global accounts including e.g. Magners St. Patricks’ day and summer kits ( over 100,000 items delivered annually to destinations worldwide), Whitbread Christmas kits, Temple Street children’s hospital annual trick or treat campaign, William Grant & Sons Tullamore Dew Global POS suite 2012• Headed up the Pan European Spark network to leverage group spend and obtain the best prices in the market. Established value for money benchmarking across all key suppliers• Oversee the development and management of an online bespoke procurement website which positioned the company as being a total solution provider• Established long-term agreements with key suppliers in Europe and Asia and negotiated exclusivity agreements with Key suppliers.

• Results driven Account manager responsible for the development and management of key corporate accounts within the company• Service existing accounts, obtain orders and establish new accounts by careful time management and setting out a clear personal strategies• Liaise and work with various teams within the business in order to achieve sales targets and deliver on agreed deadlines• To take responsibility for and delivering excellent customer service at all times• To take ownership of problems that arise and deal with them in a professional and efficient manner• Continuously hit sales targets and agreed customer service levels

• Prospect for potential new clients and turn this into new business• Key account manager for a large retail chain in Ireland• Communicating new product developments to prospective clients• Overseeing the development of marketing literature• Providing management with weekly sales reports• Growing the customer base• Participate in the development of new product ranges• Procure new suppliers• Participate in pricing

• Reported directly to the Business Unit Manager • Full Life cycle recruitment consultancy from Sourcing to pre-screening to offer and hire• Management of the temporary employment side of the catering sector• Client Account Management / Campaign Management• New Business Development and client Retention• Management of smaller client accounts• Continually exceeded individual targets