Niall O'Connor Email & Phone Number

Dublin

• Operations and Supply Chain / Procurement Manager Ireland ( November 2014 – present )Key Responsibilities
• Manage and lead a team of 5 sales support personnel delivering to the highest level of customer service against agreed SLA’s
• Ensured operational efficiencies were set in place to drive revenue within a strong target focused environment.
• Continual team performance management, coaching and mentoring
• Consistently delivered to standards set against customer and internal KPI’s and SLA’s
• Managing large scale projects ensuring on time delivery

Ballymount, Co.Dublin

• Key Responsibilities
• My role is to manage both the Operations and Sales teams within the organisation
• Budgetary planning and setting of individual sales targets
• Fully responsible for implementing the company’s business goals as set out through the company’s strategic business plan.
• Developed and managed relationships with key suppliers throughout Europe and the Far East
• New business development – identify and target key business revenue streams

Bray, Co.Wicklow, Ireland

• Key Responsibilities
• Reporting to the Board of Directors, my role involved managing the centralised support teams of Operations, Graphics and I.T. in line with set KPI’s. Oversee and manage each team ensuring delivery on quality.
• Manage the overall operations of the company during a period of explosive growth
• Set and manage the sales support and procurement strategy and processes for Ireland and the UK
• Supplier and supply chain management - Sourcing new product, ideas and innovations by visiting suppliers factories and attending trade shows throughout Europe and Asia
• Create a performance led rewards system throughout the company with the assistance of key suppliers

Bray, Co.Wicklow, Ireland

• Results driven Account manager responsible for the development and management of key corporate accounts within the company
• Service existing accounts, obtain orders and establish new accounts by careful time management and setting out a clear personal strategies
• Liaise and work with various teams within the business in order to achieve sales targets and deliver on agreed deadlines
• To take responsibility for and delivering excellent customer service at all times
• To take ownership of problems that arise and deal with them in a professional and efficient manner
• Continuously hit sales targets and agreed customer service levels

Dublin 1

• Prospect for potential new clients and turn this into new business
• Key account manager for a large retail chain in Ireland
• Communicating new product developments to prospective clients
• Overseeing the development of marketing literature
• Providing management with weekly sales reports
• Growing the customer base

Dublin

• Reported directly to the Business Unit Manager
• Full Life cycle recruitment consultancy from Sourcing to pre-screening to offer and hire
• Management of the temporary employment side of the catering sector
• Client Account Management / Campaign Management
• New Business Development and client Retention
• Management of smaller client accounts