-Provide technical claims assessment and support to long-term disability, short-term disability and absence management consultation services case managers on mental health disability cases-Provide training on ongoing changes or updated case management requirements-Provide ad hoc support to supervisors, plan administrators, disability management consultants, rehab specialists and sales-Support any ongoing strategy development on managing mental health disability claims-Coaching… Show more -Provide technical claims assessment and support to long-term disability, short-term disability and absence management consultation services case managers on mental health disability cases-Provide training on ongoing changes or updated case management requirements-Provide ad hoc support to supervisors, plan administrators, disability management consultants, rehab specialists and sales-Support any ongoing strategy development on managing mental health disability claims-Coaching and mentoring-Develop partnership with psychiatric consultants-Facilitate communication with the mental health community and individual practitioners Show less

-Adjudicated disability claims and developed case management plans that identified direction, issues and an action plan to achieve a resolution-Communicated with claimants, policyholders, and health care professionals to formulate a suitable action plan when adjudicating claims-Assessed medical, contractual, and reported information to develop case management plans that indicated next steps required to facilitate return-to-work for individuals -Conducted telephone interviews to gain… Show more -Adjudicated disability claims and developed case management plans that identified direction, issues and an action plan to achieve a resolution-Communicated with claimants, policyholders, and health care professionals to formulate a suitable action plan when adjudicating claims-Assessed medical, contractual, and reported information to develop case management plans that indicated next steps required to facilitate return-to-work for individuals -Conducted telephone interviews to gain an in-depth understanding of individuals’ needs and referred relevant resources/options required to maximize recovery-Collaborated with multidisciplinary team (i.e., mental health specialists, rehab specialists, medical consultants, medical professionals) to facilitate individuals’ return-to-work goals Show less

Offer low-cost counselling rates for individual and couples/relationship counselling for GBQ men

-Conduct formal assessment intake sessions to evaluate client goals and needs-Provide mental performance coaching to athletes including teaching evidence-based mental skills-Provide individual and/or group sessions to educate and teach mental performance concepts-Identify barriers and implement strategies to achieve performance and well-being goals

Instructor for SPSC 2231: Sport & Exercise Psychology-Prepared and delivered face-to-face lessons from a learner-centred perspective -Marked and graded assignments and exams-Provided office hour support for students

-Created, implemented, and developed mental performance sessions for athletes from varsity sport teams including basketball, softball, cross country, track and field, soccer, and golf-Delivered strategies for athletes to overcome barriers to facilitate optimal performance-Provided athletes with evidence-based mental skills to enhance performance and well-being-Worked with other consultants to refine programme delivery and optimized strategies to enhance athlete mental well-being

-Provided individual counselling to university students with a diverse range of issues including, but not limited to ADHD, depression, anxiety, grief, trauma, sexual health, suicidal ideation, self-harm, and LGBTQ2S+ concerns.-Conducted mindful stress management group therapy sessions for university students-Participated in weekly peer case consultations and supervision meetings

-Provided brief individual counselling to GBQ (gay, bisexual, queer) men for concerns related to sexual identity, medically-assisted suicide, trauma, anxiety, grief, relationship loss, dating, and so forth-Conducted intake calls to assess client needs and obtained relevant information for therapy-Participated in weekly individual supervision meetings to discuss client cases and reviewed audio recordings

-Provided individual counselling to various populations (i.e., men, women, youth, athletes, etc.) with diverse issues including relationship issues, life guidance, coping techniques, grief, schizophrenia, ADHD, anxiety, depression, and so forth-Conducted intake calls to match clients with appropriate therapist based on needs-Participated in weekly individual supervision meetings to discuss client cases and reviewed video recordings-Participated in monthly group supervision meetings… Show more -Provided individual counselling to various populations (i.e., men, women, youth, athletes, etc.) with diverse issues including relationship issues, life guidance, coping techniques, grief, schizophrenia, ADHD, anxiety, depression, and so forth-Conducted intake calls to match clients with appropriate therapist based on needs-Participated in weekly individual supervision meetings to discuss client cases and reviewed video recordings-Participated in monthly group supervision meetings including case consultations Show less

-Consulted athletes with strategies to overcome barriers to optimal performance-Provided athletes with evidence-based mental skills to enhance performance and well-being-Common skills included breathing, communication, focus, goal-setting, imagery, managing pressure and anxiety, mindfulness, relaxation, resilience, self-talk, and trust-Created, implemented, and evaluated team and individual mental performance sessions for student-athletes aged 18 to 22

-Called inbound sales leads to sell AquaMobile's swimming and lifeguard services-Responded to client phone calls/e-mails/inquiry forms in a timely and friendly manner-Used AquaMobile's registration system to help book and schedule lessons-Provided IT support for website users -Nurtured client relationships-Assisted in solving problems and helping team members as needed

-Critically and thoughtfully graded and marked assignments-Met with students and provided constructive feedback to resolve and discuss concerns -Supervised labs and presented relevant content in lectures, ensuring optimal student progression

Child & Adolescent Sport & Activity LabSupervisor: Dr. Nick Holt-Read various journal articles to understand and the promote importance of sport and physical activity as a vehicle for positive youth development-Gained critical thinking, interviewing and data analysis skills to carry out effective research-Created knowledge products (i.e., Infographics for Twitter) to inform general public of important research findings-Presented research findings at three undergraduate… Show more Child & Adolescent Sport & Activity LabSupervisor: Dr. Nick Holt-Read various journal articles to understand and the promote importance of sport and physical activity as a vehicle for positive youth development-Gained critical thinking, interviewing and data analysis skills to carry out effective research-Created knowledge products (i.e., Infographics for Twitter) to inform general public of important research findings-Presented research findings at three undergraduate student conferences"Perfectionism and Golf Putting Performance in a Competitive Setting"Supervisor: Dr. John Dunn, Dr. Janice Causgrove-Dunn-Inputted and recorded data to ensure accurate report of research data-Engaged in experimental manipulation from trial to trial to ensure consistent research trials Show less

-Educated and conveyed product knowledge to inform customers-Provided personalized guest experience based on interests and needs to create warm, welcoming, vibrant atmosphere-Collaborated with team members in community outreach initiatives to promote healthy, active lifestyles

-Led and coordinated soccer activities to teach fundamental soccer skills for youth aged 12 and under-Evaluated and provided players with feedback for improved soccer development-Worked in a team environment with other instructors to promote improvement in children’s soccer skills and provide a fun, exciting atmosphere