Theo Hone Email & Phone Number

Toronto, Ontario, Canada

As a Barista, I blend my love for coffee with strong sales and hospitality expertise. I prepare and serve drinks while delivering excellent customer service, driving sales through effective upselling, and managing inventory. I prioritize maintaining a clean workspace, continually improving through training, and collaborating with my team to create a welcoming atmosphere.As a Cashier, I utilize my keen attention to detail and strong numerical skills to ensure accurate transactions. I provide outstanding customer service, efficiently manage cash and payment systems, and handle inquiries and complaints with empathy. My focus on precision, efficiency, and customer satisfaction makes me a valuable asset in the retail environment.

England, United Kingdom

As a Bartender and Server, the role focuses on delivering exceptional service in a fast-paced hospitality environment while demonstrating strong leadership and adaptability. This includes, ensuring quality and consistency in every drink with innovative new products. Responsibilities involve taking orders, providing recommendations, and managing transactions efficiently. Leadership is demonstrated by mentoring junior staff and fostering a collaborative team atmosphere. Maintaining a clean and organized workspace, upholding health and safety standards, and handling customer inquiries and concerns with professionalism. Adaptability is crucial for effectively managing high-pressure situations and swiftly adjusting to changing customer needs. Additionally, collaboration with the kitchen and waitstaff is essential to ensure smooth operations and a seamless dining experience for all guests, enhancing establishment’s reputation.

Sheffield, England, United Kingdom

As a Sustainability Coordinator at Sheffield University, the primary role involves promoting and implementing sustainable practices across the campus. I work closely with students, faculty, and staff to develop and support initiatives that reduce the university's environmental impact. This includes managing waste reduction programs, energy efficiency projects, and sustainability education campaigns. I also coordinate with external organizations to foster community partnerships and stay informed about best practices in sustainability. Additionally, I track and report on the university's sustainability performance, ensuring that we meet our environmental goals and contribute to a more sustainable future.

34 The Edge, Endcliffe Crescent, Sheffield, England, S10 3Ed

As a Bartender, Barista and Server, I honed various strong hospitality skills by delivering exceptional customer service in a fast-paced environment. I trained new staff and streamlined operations to ensure efficient service during peak hours. Through my interdisciplinary role, I developed a deep understanding of customer preferences and requirements, allowing me to create a multi-layered experience which enhanced customer satisfaction and loyalty. Tailoring each approach to individual customers. This experience improved my communication skills while maintaining a high service standard. My ability to balance efficiency with personalized service was vital in maintaining a welcoming atmosphere and cultivating a broad customer base with patrons.

Sheffield, England, United Kingdom

As a Sales Representative at Costco, I was responsible for marketing a diverse range of products, from food produce and alcohol to digital items, through in-store sampling events. I effectively communicated product benefits to customers, helping them make informed purchasing decisions, which resulted in a minimum sales increase of 150%. A key part of my role was providing feedback on customer preferences and sales performance to marketing partner firms, enhancing product strategies and promotional efforts.My strong interpersonal and communication skills were vital in building rapport with customers and conveying product value, while my ability to quickly adapt to different customer needs and product types played a crucial role in driving sales. These experiences equipped me with a comprehensive understanding of consumer behaviour, product marketing, and effective sales techniques, making me well-prepared for future sales roles.

Sheffield, England, United Kingdom

As a Logistics Coordinator at the university, my role focused on leading and organizing the coordination of visitors and movers. This role ensured seamless customer support for students and parents, vehicle management, traffic control, and luggage handling. I took the lead in planning and overseeing the arrival schedules, communicating clearly with visitors and moving staff to keep everyone informed and aligned. My leadership involvedworking closely with the team to troubleshoot last-minute changes,providing hands-on guidance andmaintaining a positive, supportive atmosphere to handle the high demands of the role.In addition to coordinating schedules, I led customer support, ensuring that all visitors felt welcomed and had everything they needed from start to finish.This role also required me to manage resources efficiently—arranging car services and parking while optimizing the flow of luggage handling. I simultaneously focused on both efficiency and customer satisfaction. The responsibility to direct and streamline each moving piece allowed me to use my leadership skills to create a smooth experience for everyone involved.

Bristol, England, United Kingdom

Head and Assistant tennis coach.As a teacher, I have developed a versatile skill set beyond subject expertise, including critical competencies in administration, finance, and management. My ability to break down complex ideas and present them ensures that students of diverse backgrounds can engage with the material. I developed strong organizational skills, meticulously planning lessons aligning with the curriculum guidelines while adapting to the unique needs of my classroom and each student.additionally to teaching, I manage various administrative tasks, including maintaining records, tracking student progress, and coordinating with other stakeholders. When managing classroom budgets and resources, this requires strong attention to detail, time management, and financial oversight. My analytical skills are reflected in my ongoing assessment of student performance, allowing me to adjust my strategies for optimal results. I also foster an inclusive and supportive environment, emphasizing empathy and communication to ensure students' academic and personal growth.Similarly, my experience as a tennis coach has sharpened my ability to communicate complex techniques, manage schedules, and lead a team. I am proficient in analyzing athletes' performances and creating tailored training programs. Managing competitions, travel logistics, and performance evaluations require organizational and financial acumen. My leadership skills, including conflict resolution and team building, have strengthened my ability to motivate and inspire athletes to achieve their potential. These experiences in teaching and coaching have equipped me with transferable skills for roles in educational leadership, sports management, and beyond.

Bristol, England, United Kingdom

Charity work as a guest Physical Education Teacher for applicable schools from the ages of 5 to 18. These varied roles, often with personalised lesson planning and teaching large groups, often 30+ students. This was a Challenge with Covid-19 as I had to ensure that the lesson followed government guidelines while engaging with the students. This was crucial in my planning and efficacy skills