Theodora Efebomo Email & Phone Number

Ontario, Canada

• Assisted in managing daily operations
• Contributed to a loyal customer base and enhanced brand reputation.
• Improved the customer shopping experience.
• Coordinated with the kitchen and Deli team to ensure timely product availability, reducing waste by 10% and ensuring fresh offerings at all times.

Canada

• Directed a team of 10+ staff members in a high-volume food service setting, ensuring top-notch customer service and compliance with health and safety standards.
• Implemented a new scheduling system that reduced labor costs by 12% while maintaining service quality.
• Increased customer satisfaction scores by 18% within the first year through the introduction of a staff training program focused on customer service excellence.

Benin City, Edo, Nigeria

• Spearheaded the development and growth of a successful bakery from the ground up, increasing annual revenue by 150% within the first five years.
• Managed a team of 15 employees, overseeing scheduling, training, and performance evaluations to ensure a high standard of customer service and operational efficiency.
• Implemented a customer feedback system that led to a 40% improvement in customer satisfaction scores and a 25% increase in repeat business.
• Developed and executed a marketing strategy that increased foot traffic by 30% through social media campaigns, local partnerships, and community events.
• Negotiated with suppliers to reduce costs by 20% while maintaining product quality, significantly improving profit margins.