Theodore Noah, Cbcp, Cissp, Pcp-1, Csm Email & Phone Number

Poolesville, Md, Us

Martinsburg, Wv, Us

Martinsburg, Wv, Us

• Assists the maturation and testing of metrics, implementation, and execution of corrective action program• Assessed the alternate recovery and response facilities to determine operational readiness in the event of a disruption • Provided emergency communications, accountability, and response support during incidents• Developed emergency communications and employee accountability training materials• Provides support in developing and executing a Test, Training, Exercise, and Evaluation (TTE&E) Program• Facilitates strategic planning and forward looking program roadmap

• Customer Service - Offered value driven client service to home buyers and sellers to maximize the value of their transaction• Research and Assessment - Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets• Problem Solving and Negotiation - Resolved client concerns related to home purchases to maintain high satisfaction ratings

Cleveland, Ohio, Us

Managed the Business Resiliency Program, comprised of Business Continuity, Incident Response, Crisis Management, Emergency Response, Disaster Recovery and Physical Security.• Developed and implemented comprehensive business resiliency, crisis preparedness, planning, response and recovery capabilities to 11 mine sites and 29 corporate functions. • Provided governance over program and plan development, execution, testing and maintenance at both corporate and mine sites.• Implemented a robust exercise and drill program that included realistic scenarios, problem injection, critical and strategic decision-making, and post incident / exercise analysis. • Recruited and trained emergency response team members at each corporate location.• Implemented an emergency notification system, Everbridge Aware, to facilitate rapid emergency communications to 7,500 employees world-wide. • Successfully upgraded the Everbridge platform from Everbridge Aware to Mass Notifications in 2014.

Cleveland, Ohio, Us

Managed the incident response and crisis management program for corporate and retail sites (approximately 14,000 employees) within the organization (planning, preparedness, response and recovery). • Earned the “Chairman’s 1Key Award” for helping found the Client Response Unit, which ended up saving tens of millions of dollars from leaving the bank during the financial issues throughout 2008 and 2009.• Managed and facilitated over 400 significant incidents including, but not limited to, natural disasters, criminal activity, fraud and electronic crime, technology outages and reputational threats. • Supported comprehensive business crisis preparedness, planning and response capabilities. • Led and facilitated cross-functional crisis management and incident response teams during disasters.• Enhanced the exercise and drill program to include realistic scenarios, problem injection, critical and strategic decision-making and post incident / exercise analysis. • Established external partnerships with public safety, key stakeholders and networks across the organization’s footprint.

Cleveland , Ohio, Us

Managed the corporate business continuity program for the retail business (~9,000 employees). • Ensured quality risk assessments and impact analysis, alternate work capabilities, critical tools and documentation were adequately completed annually. • Trained and communicated staff on their roles in business continuity. • Ensured prompt and adequate reporting of metric KPIs to executive management monthly.

Chicago, Illinois, Us

Provided risk management consulting to clients for AML / BSA related regulations. • Performed risk assessments for Anti-Money Laundering and Bank Secrecy Act regulations and reported findings and recommendations to executive management at client organizations.

Us

Managed team focused on development and implementation of a corporate-wide strategic metrics dashboard.• Provided technical training and project management mentoring to junior analysts.• Earned my Six Sigma Green Belt.

Us

Provided compliance and mutual fund analysis to a ~$15 billion group of mutual funds.• Developed a standardized documentation and record-keeping process for the asset management compliance program.• Performed risk and control assessments of fund compliance program, which helped to identify suspicious trading activity.• Provided daily monitoring of compliance threats and customer complaints.• Developed automated analyses and reporting of mutual fund performance, revenue growth/loss and expense analyses.• Served as communications liaison between all key vendors and affiliated business units within the corporation.

Charlotte, Nc, Us

Researched and processed voluntary corporate actions for brokerage clients, equity loans and borrows, and outside managed accounts for domestic and international offers.

Served in military performing various activities including, but not limited to, the following: • Provided emergency response for severe flooding in Southern OH in 1997.• Served as a guard during the 1996 Olympics in Atlanta, GA.• Underwent significant high-stress situational training.• Named Battalion Soldier of the Year in 1996.• Honorably discharged in 1999 for six years of service.

Mba, Business Administration And Management, General

Certificate, Executive Leadership

Ba, Finance

Education record