Theo Papadopoulos Email & Phone Number

Bentleigh, Victoria, Australia

Blackburn, Victoria, Australia

Creation of product training presentations for dealer network (brand history, engineering technologies and chassis development, vehicle specification). Delivery of live virtual product training to dealer network via Adobe Connect streaming platform - (1.5 hour class - 6 sessions weekly x average 30 students per class ).Delivery and assessment - face to face Sales Consultant Certification (2 day course - 3 classes weekly x 10 participants).Delivery and assessment - face to face Product Genius Certification (2 day course - 3 classes weekly x 5 participants).Researcher, script writer and presenter - internal product training films. (BMW X1, BMW 7 Series, BMW i7 & BMW M3 Touring).

Creation and delivery of MINI GP product workshop - customer facing.Electrification technology expert (Batteries, charging & electric motors)Creation & maintenance - Dealer Vehicle Specification guides.Creation & maintenance - Dealer Vehicle Technical Information Handbook.Creation & maintenance - Dealer Vehicle Summary Sheets.Competitor brand analysis - Australia and NZ markets. (Data collection and analysis of competing products. Vehicles were loaned and tested over 2 week period. Subsequent analysis of price, equipment, safety rating). Data gathered utilised to identify areas of improvement in the value proposition of MINI vehicles in respective segments and also empower sales consultants with increased level of internal and competitor product knowledge.Creation and delivery of product presentations to dealer network. (MINI vehicle technology, competitor analysis and MINI Electrification 4 part series. 45 mins per session)Primary contact - Dealer network product specification and ordering enquiries.

Supporting role to Product and Market Planning Managers.- Creation & maintenance - Dealer Vehicle Specification Guides.- Creation & maintenance - Dealer Technical Information Handbooks.- Creation & maintenance - Dealer Showroom Vehicle Summary Sheets.- Primary contact - customer and dealer product ordering enquiries.- Build & maintenance of BMW website vehicle configurator - data and coding (Highest data accuracy level globally 98%). - 15 models. Each model contains min. 4 variants and specification levels. - Primary contact - BMW Individual special order build enquiries (liaison between dealer network and BMW in Germany) - Order request submissions, feasibility studies and pricing quotations.- Lead driver and navigator - BMW dealer network product launches (X5 and 3 Series).- Primary contact - internal product & brand history source for brand and product teams.

Melbourne, Australia

- Represented BMW Australia at BMW Singapore's 'World of Passion and Joy' - 1 of 10 selected globally.- Top 10 ranked Product Genius - Australian dealer network. Product Experience Champion. - Facilitation of customer product and technology 'Genius' workshops - (Weekly sessions. 1hr) - Showroom stock management and presentation - "The Runway".- Primary point of contact with customers in the dealership.- Building positive, long term relationships with both sales and service clientele.- Facilitation of the BMW Sales Process with customers from initial greeting, to vehicle delivery at time of purchase.- Internal product knowledge training and transfers - sales and service department. Ensuring a brand related customer treatment at the dealership.- Test drive co-ordinator and facilitator.- Conducting vehicle setup upon purchase and delivery to customers.- Integration of the Product Genius at the service department - assisting clientele with technological related queries.

Melbourne, Australia

Photography, scheduling and structuring of social media content.

Melbourne, Australia