Olivia Abbott Email & Phone Number

Kingston, Ontario

Transcribes doctors’ orders onto MARs and kardexes accurately ensuring proper medical documentation is made.Arranges necessary services such as remote oxygen therapy and portering equipment guaranteeing patients receive care in a timely manner.Books patients for clinic appointments promoting patient health and retention.Creates patient charts and folders.

Kingston, Ontario, Canada

Handled incoming calls, emails, and direct messages assigning them to colleagues by priority.Documented all incoming customers, transcribing information to excel and filing physical copies.Acted as first point of contact creating an accessible and welcoming environment.Opened and closed store successfully resulting in a seamless start to each working.

Kingston, Ontario, Canada

Managed communications with clients and coworkers as well as the printing and filing of invoices reducing order wait-times to no more than 5 minutesCoordinated deliveries and pick-up of online orders with clients resulting in a timely arrival of products.Prioritized tasks including client inquiries, filing, and data entry resulting in customer satisfaction.

Kingston, Ontario, Canada

Implemented practices to reduce food waste resulting in lesser loss of product.Ensured the daily organization of inventory resulting in systematized inventory space.Delegated duties to a team of associates for closing duties ensuring a successful opening.

Kingston, Ontario, Canada

Managed stock and inventory including organizing daily inventory replenishment and reporting stock numbers.Integrated new training procedures resulting in an increase in sales and client satisfaction.Managed telecommunications including creating customized orders for customers.

Kingston, Ontario, Canada

Co-organized a weekly youth support group with a small team resulting in a steady attendance rate of 8+ members.Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.Documented inventory and collaborated with the team to transport office materials and furniture to a new location ensuring safe arrival of materials.Designed.