Theo Mandel, Ph.D. Email & Phone Number

Founded Interface Design and Development (IDD) in 1993 to provide consulting, education, and seminars on software and Web user experience design and usability. 20 years of experience has made IDD a well-know and well-respected consultancy. IDD helps startups, companies and software developers review, design, and evaluate the user experience and usability.

I have served as an expert in multiple software deceptive/fraudulent website, software patent and software licensing lawsuits. With 37 years in the field and author of multiple books, I offer a wide range of experience in software litigation.

Herndon, Virginia, US

Senior UX Research Lead at Stride (formerly K12). I lead a research team conducting generative and evaluative research on a new high school and young adult learner platform to allow them to pursue careers, learning paths, courses, and certifications to ultimately connect with employers for internships and jobs. Worked directly with company executives to.

Chandler, Arizona, US

• Lead UX Researcher at Keap. Keap is a CRM, sales and marketing automation SaaS platform that serves over 30,000 small business and over 100,000 users. As the Lead UX Researcher, I conducted user research on Keap's web.
• Conducting UX research of new onboarding and first-time-use experiences
• Conducting UX research on overhauled information architecture and navigation design
• Researching and implementing new research tools

London, GB

Conduct usability research and evaluation of educational software for Pearson Education. Work with K-12 teachers, students and parents to evaluate web, tablet and mobile Pearson products. Methodologies include lab testing and moderated/un-moderated remote usability evaluations.Updated and designed usability labs for Pearson Education.

San Jose, CA, US

User Experience Design and Research Consultant at PayPal. User research, design, prototyping and user testing of consumer and merchant user experiences on PayPal.com. Working in Agile, Lean UX environment creating responsive designs for PayPal experiences on desktops, tablets and mobile devices.

Conducted user research (rode in Air Rescue helicopter) on current software use. Designed and prototyped new version of mobile patient charting and data collection system.

US

I was the usability and user interface design architect for strategic corporate-wide software initiatives within UnitedHealth Group (UHG), one of the largest healthcare insurance companies in the USA. Created a new user experience strategy, architecture and user interface for enterprise applications in healthcare case management and insurance systems.

The Usability Professionals’ Association (UPA) has announced World Usability Day 2007 will take place on November 8, 2007. This year’s focus will be on healthcare. World Usability Day was founded in 2005 with a mission to increase the public's awareness of the need to make the services and products important to human life easier to access and simpler to.

Co-founder of ReCare, Inc. (now Catalis Health), a medical software company, and served as the company's Chief Usability Officer (CUO) from 1998 - 2000. The PC tablet-based system created a paperless electronic medical record for the patient, while providing the physician with specialty-specific information, with the ability to cross reference.

Armonk, New York, NY, US

Member of IBM's Advanced Common User Access (CUA) Architecture staff. Conducted research, design, prototyping, testing, and publication of IBM's software user interface architecture. Created prototypes, interface guidelines and interface widgets/controls for Windows, OS/2, and OSF/Motif (Unix), software development tools, and key strategic products.

Doctor Of Philosophy (Ph.D.), Cognitive/Quantitative Psychology

Master Of Arts (M.A.), Cognitive/Quantitative Psychology

B.A., Psychology