Project Manager/ Sr. Product Implementation Consultant
CurrentWorks in a fast, flexible & energetic team environment driving innovation in healthcare revenue cycle software implementations. Product implementation success for revenue cycle departments within large corporate healthcare facilities.Enhance product knowledge to increase consumer engagement and utilization. Participate in contract negotiations and development throughout the sales process relatable to financial and revenue cycle departments. Interpret data on complex issues to ensure best practice solutions are implemented. Responsible for overall project phase implementation between client and internal teams. Client implementations include a suite of software products offered to clients in Revenue Cycle Management for healthcare management and enhancing the charge capture process.Utilize Waterfall, Scrum, and Agile project methods. Provide product recommendations, configuration setup, and technical expertise for integrationsDeveloping technical and problem-solving solutions for the charge capture process. Drives project implementations to completion by anticipating the needs of the clients and ensuring the alignment of internal and external teams focused on the implementation Ensuring proactive communication strategies between external and internal resources PM tools for utilization: Jira, Confluence, Smartsheet, Salesforce, Excel, Word, PowerPoint, Outlook, Visio, Sharepoint, MavenlinkConduct End User Training, Develop Information Technology Infrastructure, Resource Allocation Projections, Scope Development/adherenceEpic Integration Business Case Development/Prep, Project Charter DevelopmentEnhance Revenue Cycle technology implementation experience and product enhancement. Manage high profile, high risk, and high impact projects, resulting in multi-million dollar contracts Develop risk mitigation strategies Managing sponsor and leadership roles throughout internal/external teams