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• Developed an application for product ordering, inventory tracking and integrated Power Automate to enhance approval process.
• Built a model-driven app to improve the efficiency of maintenance request, customer’s complaint, and administration.
• Developed a School Library Manager Application to manage and track book loan request and check-in.
• Integrated Power Virtual Agents and Power Automate into Power App solution to improve customer experience

• Creates dashboards for different decision-making purposes including performance monitoring, budget and marketing and presents insights to relevant stakeholders for effective decisions.
• Implemented sentimental analysis on customers to understand customer’s emotions on products and services.
• Develop dashboards for monitoring performance, budget and effectiveness of marketing strategies and presents insights to stakeholders for effective decision making that.
• Implemented customer segmentation analysis that identified the unique categories of customers and tailored marketing strategies, products, and services to meet their needs.
• Investigated and analysed customer and operational data to identify patterns in customer behaviour and recommended ways to improve customer’s journey.
• Performed sentimental analysis to better understand customers reviews and offer tailored products and services to improve customer’s satisfaction.

United Kingdom

• Completed a research study on Named Entity Recognition and Relationship Extraction leveraging spaCy framework and transformer models to gain valuable insights from unstructured data.
• Built a model that extracts intricate relationships between entities (person, organization, places etc.) in text and display the result in knowledge graph. This research significantly contributes to the field of NLP.

• Collaborated with cross-functional teams to optimize both trains of EGTL process plant to achieve improve production capacity by analyzing operations data and identifying major causes of previous plant trips and under.
• Reviewed processes to ensure compliance with best practice, identification of risks and implementing effective control.
• Monitored performance, alarms system, effectiveness of data capturing and validation in operations.
• Analyzed production data and identifying trends and opportunities for process improvement.
• Conducted root cause analysis of production issues and developing solutions to prevent them from recurring.
• Conducted risk assessments and implementing mitigation strategies to ensure safe and efficient operations.

Nigeria

• Contributed in optimizing plant production capacity without trip. This achievement increased the profit generation and reduced lost production opportunities.
• Analyzed process operating data and made necessary recommendations and actions during off-spec production.
• Championed the use of data from laboratory result of products for chemical optimization. This resulted in cost reduction on chemical usage by 30%.
• Developed an equipment performance tracker using data from past equipment failures, their run time and cost of repairs. This reduced equipment downtime and also enhanced production.
• Introduced an internal Isolation audit process flow that reduced the time previously taken to prepare the report by 6 hours.
• Contributed in training development and mentored new operators on the use of electronic permitting system to reduce time of permit issuance and also reduced the cost of paper permit system.

• United Bank for Africa PlcCustomer Relationship ManagerApril 2007 to February 2013
• Build and maintain relationships with high profile clients and customers
• Answering and taking ownership of inbound calls from customers, responding to queries such as payments, overdrafts, digital banking, direct debits, and other banking related queries in a customer friendly manner.
• Verifying customers, updating their records on system, identifying customer’s needs, and providing creative advice and solutions.
• Responding to customers queries on unrecognized transactions, suspicious/ fraudulent transactions in line with regulatory and banking procedures.
• Sound knowledge of AML, proliferation financing and verification to forestall fraudulent transactions.

Master Of Science - Ms, Data Science

Master'S Degree, Data Science

Bachelor Of Science - Bs, Economics

Diploma, Mineral Resources Engineering