Theo Sarantopoulos Email & Phone Number

Melbourne, Vic, Au

Sydney, Nsw, Au

Key operations lead for the development and execution of Telstra Retail's 2030 strategy.

Sydney, Nsw, Au

Operations lead and key member of the Retail leadership team, through the integration of Telstra's nationally distributed retail business to company ownership.Formed and led a large and diverse central operations team of >100 people following the successful buy back of Telstra's Retail stores, with oversight over all key operations functions and a mandate to operate and drive continuous improvement across the breadth of the retail portfolio.Direct P&L ownership (>$50m opex p.a.) and managed and executed the delivery of a diverse capital investment program of $60m+ over a multi-year horizon.

Sydney, Nsw, Au

Our physical “bricks and mortar” channel is central to Telstra's mass market business; with stores delivering $3B+ in revenue p.a. and acting as the principle channel for Telstra's mass market Consumer and Small Business customers.Leading the central Retail Sales and Operations team for Telstra's nationally distributed retail business through a period of significant change, including standing up and leading a multi-year program to transition our Telstra branded retail stores across Australia to full company ownership.Responsibilities included direct sales / P&L, Retail strategy and footprint, performance insights, Trading and Go To Market lead for Telstra Retail, sales quality and governance, store experience, Retail store development and transformation program delivery, Retail range and space (including visual merchandising), workforce planning/ productivity, and other central operational and support/ run functions including Retail IT.

Sydney, Nsw, Au

Commercial Director for Telstra’s Consumer and Business channels (including the broader national retail business) through a period of significant change, in line with Telstra's strategy to lead and shape the telco market in Australia.Leading the re-design & delivery of new commercial models across the breadth of Telstra’s diverse customer channels and product categories, and optimisation of Telstra’s large and nationally distributed physical retail network (thousands of points of presence) to generate incremental value for customers, partners and Telstra. Achievements include aligning Telstra’s retail channel strategy with Telstra’s T22 corporate strategy in a truly multi-channel context, reshaping channel development activity and related decision making for Telstra’s external partners and company owned stores, and delivering significant improvements to commercial management for external partners across the consumer and business portfolio.

Specialising in growth strategy, operational and planning advice to retail and consumer-oriented businesses.Helping businesses practically define their strategy, and execute against that strategy to achieve their objectives; working closely and collaboratively with their teams to provide the additional capacity and leadership capability required to ensure delivery of desired outcomes. With a strong emphasis on agile, customer focussed and commercial thinking to help my clients reimagine, reinvent, and grow.Currently working across the spectrum of business from startups looking to define their business model and raise capital, to more established and growing business ($200M+ annual turnover) taking the next step to evolve their customer value proposition, expand into new markets and profitably grow their top line revenue.

Au

Petstock is a privately-owned specialty pet retailer with a network of over 140 specialty pet care retail stores and veterinary hospitals across Australia and New Zealand. In my consultant role, I am focused on advising the CEO on growth strategy, innovation, deployment of capital, and cost out opportunities.

Victoria, Au

Led Medibank’s national retail business through a period of significant and transformational change, transitioning from government to private after listing on the ASX in November 2014. Responsible for the long and short-term profitability and performance of the retail business, including strategy, sales and operations, store network optimisation (including store formats) and in store customer experience. Achievements included a return to growth following several years of revenue decline, improved productivity/ staff utilisation, premium customer NPS, a significant reduction in costs and improved employee engagement scores.New Business Revenue $200 M p.a.; Retained Business Revenue $600 M p.a.; 3 M customer interactions p.a.; 90 Stores, , 450 team members, Operations Budget $53 M p.a.

Melbourne, Vic, Au

Led Store Format Development and Innovation for Coles Supermarkets nationally during one of Australia’s most recognized retail business turnarounds. Delivering >$200 M of projects into 600+ stores.Responsible for new store formats, including development of new concept stores, store blueprints (macro space), and co-development and execution of breakthrough category innovation (food, non-food, online).Achievements included leading the store of the future program for Coles; shaping and landing several new store formats ; Developing and delivering an agile innovation process (Build, Measure, Learn) and leading the end-to-end development and execution of breakthrough category innovation at Coles..

Melbourne, Vic, Au

Responsible for $250 M of opex across complex and diverse activity sets, including strategic and commercial alignment with key delivery partners across a large, complex and distributed network, leading and executing a large program of efficiency related capital works, and a mandate to develop the broader sustainability strategy at Coles.Achievements included the deployment of a $40 M capital works program, a new energy trading strategy to future proof energy purchasing for Coles, creation of the Coles Energy Centre to deliver sophisticated energy management across all Coles stores nationally, realignment of KPI’s across a nationally distributed field force of 150 technicians and transforming waste management into an income generating business.

Melbourne, Vic, Au

Responsible for reinventing the store experience for Coles supermarkets nationally through development and execution of new concept stores and store formats, store blueprints (macro space), and co-development and execution of breakthrough category innovation (food, non-food, online).Key Achievements included development of the 5 year strategic plan for Coles store renewal activity nationally (underpinning $300 M - $400 M of capital works per annum), and end-to-end concept development and delivery of next generation supermarkets aligned to that plan.

Melbourne, Vic, Au

Led several strategic programs of work whilst managing the format and innovation team, ranging from the establishment of an agile innovation process to deliver category breakthrough initiatives into stores, and the development and execution of several new store formats.Achievements included the development and deployment of a new inner urban/ CBD retail format to grow market share, the development of a new ‘Coles Local’ convenience concept store that pushed the boundaries of fresh food within a fuel associated convenience context, and the deployment and integration of Coles exclusive apparel range into the national store network/ non-food superstore format.

Sydney, Nsw, Au

I was a key lead on Telstra's retail distribution strategy, across Branded and non branded channels, including the design and rollout of the T[life] transformation across 300+ stores, covering footprint growth and optimisation. Designed and delivered new retail formats into market across both company owned and Licensed stores, and delivered a priority growth initiative into the national store and partner network.Led a program to design and deliver 100 additional branded stores, following the successful delivery of the T[Life] program.

Sydney, Nsw, Au

Led a review and redesign of the retail channel partner remuneration model, with the purpose of securing the tenure of Telstra's key partners, aligning remuneration to Telstra’s strategic business objectives and driving incremental sales at lower cost.

Melbourne, Victoria, Au

Responsible for corporate growth strategy including the establishment of a 5 year strategic plan, and investment analysis on a series of challenging and rewarding transactions. Successful transactions included the acquisition of a renewal energy business, the acquisition of a retail moving home connection services provider, development of a $400 M greenfield power station in NSW, divestment of power station assets in SA and a review of upstream gas investments in QLD.

London, Gb

- Financial Modeling and Valuation Analysis- Mergers & Acquisitions, - Strategic and Financial Analysis- Forensic Investigations- Solvency Analysis

London, Gb

Tax planning and related advice, preparation of financial statements and related tax returns, business reports and finance submissions, liquidations, supervision of trainees and graduate accountants

Chartered Accountants Program (Ca)

Graduate Diploma, Finance And Investment

Bachelor Of Commerce - Bcom, Accounting And Finance