10 years of experience providing exceptional customer service and support with the 's ability to build productive relationships, resolve issues and win customer loyalty, Additionally, 20 years experience as a successful educator who is well-versed in providing quality instruction to young people in an academic environment. Consistently demonstrates relationship/partnership-building skills; listens attentively, solves problems creatively, and uses tact and diplomacy to find common ground and achieve win-win outcomes, Understands the requirements of customers and is able to satisfy them by providing the desired products and services; as well as the necessary complementary goods to enhance the sale. Consistently demonstrates good communication and interpersonal skills to solidify the customer's relationship with the organization and is committed to quality service and performed responsibilities with professionalism. Well developed communication skills in dealing with customers. Both verbal and written skills are strong.Builds and maintains productive relationships, while interfacing confidently with people of diverse levels and backgrounds.Very good problem solving skills and conflict resolution in high pressure situations, as well as utilizing a sense of humor during stressful interactions and creativity in a classroom setting. An extremely organized educator who has provided quality instruction and creativity in the classroom setting.Willingness to work hard and accomplish set targets. Calm and focused; able to make decisions quickly and confidently. Flexibility to work in an ever-changing and fast-paced environment.Consistently utilizes discretion, good judgement, initiative, and the ability to work independently.Demonstrates professionalism and integrity.Computer Skills: Microsoft Office and Internet research.