- Developed a comprehensive outreach and awareness plan to churches, schools and local ministries that reached 1900 people to educate them about the company mission and values.- Conducted weekly review of progress and updated goals and timelines to ensure timely delivery of deliverables to keep the project running over three quarters.- Managed 7 staff and 1 volunteer, including coordination, scheduling, training and supervision of duties.- Coordinated communication between team members and managers to both parties up-to-date on project status, challenges, proposed and implemented solutions.

- Improved user experience on the company website and increased traffic to the website by 70%.- Expanded the cross-functional team from 4 to 8 to ensure timely completion of projects.- Mentored team members transitioning into new teams and received positive feedback on team collaboration and culture.- Managed budget, scope and timeline of different projects and ensure deliverables are met.

- Directed a four-member team to implement an awareness program to 11 communities that increased customer acquisition by 70%.- Conducted training for 2 batch internship students to equip them with company values that boosted participation and contribution of ideas.- Drafted proposal letters to churches, schools, banks to establish communication and create partnership opportunities which brought donations from 2 churches 1 bank.- Hired and trained new staff members to maintain a good work load balance and improved the day-to-day running of the center.

- Lead, inspire, and guide facilitators, providing clear direction, support, and mentorship to maximize their potential and foster a collaborative work environment.- Oversee the planning, implementation, and evaluation of program activities carried out by the facilitators, ensuring alignment with the NGO's mission, goals, and target outcomes.- Identify training needs of facilitators and design capacity-building programs to enhance their skills in facilitating workshops, training sessions, and community engagement activities.- Prepare regular reports on staff weekly review sessions, progress, and achievements, and contribute to capacity building workshops as required.- Represent facilitators in relevant forums, and meetings, advocating for the rights and needs of team members.