Responsible for designing brand graphics, guidelines, logos, patterns, signage, and special projects.

Responsible for designing ads, social media content and logos.

• Responsible for solving customers’ complaints and queries.• Maintained social media accounts and assisted with placement of orders, refunds, and exchanges.• Handled incoming calls and determined the nature of their call-in order to clearly and precisely address their inquiries and questions in a professional manner.

• Prepared and sorted documents for data entry• Accurately entered the data into the database and checked the data entered into the database for the accuracy• Assisted to resolve discrepancies in information and obtained further information for incomplete documents.• Created data backups as contingency plans.