As a dedicated Product Owner, I serve as the essential bridge between stakeholders and the development team. My primary responsibilities include defining and meticulously prioritizing the product backlog, ensuring that every feature we deliver aligns with overarching business objectives and addresses customer needs effectively.I bring a deep expertise in Agile methodologies to my role, enabling me to adapt quickly to changes and ensure smooth, iterative progress. My focus extends beyond just managing tasks; I foster a collaborative environment where clear communication and a shared vision are paramount. By consistently engaging with all parties involved, I ensure that our team not only meets but exceeds expectations, delivering valuable, high-quality features that drive business success and customer satisfaction

As a Business Analyst, I am the champion for change who, at a high level, focus on solutions and ensure that the solution is and stays aligned with the product roadmap and business goals of the client. I am also responsible for assisting the Technology Team to understand the needs of the business to develop quality software based on the project specifications.

✱ Worked as a Technical Business Analyst/Implementation Consultant, helping provide solutions and seamless migration to Cornerstone On Demand cloud-based Talent Management system across multiple modules – Onboarding | Recruitment | Learning | Performance | Succession | Compensation | Predictive Analytics.

My Duties Included Providicing daily operational support to the users of M-Net and external parties  Complete projects on timelines, budgets and quality standards  Apply standard systems development lifecycle processes. Liaising with system developers regarding User requirements, using appropriate Business analysis methodologies as well as the Support Team. Understanding of business requirements, and through a structured process; documenting, validating and translating them into requirements specifications and Functional requirements specifications. Drafting/Updating Processes, Policies and Procedures for the business. Providing ad-hoc user training to M-Net Users.  Performing Gap analysis between “AS-IS” and “TO-BE” processes. Eliciting requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis. Interfacing between the business and the development team with regards to the business and functional requirements.  Contributing to the management of the Broadcasting system development, according to internal project management methodology and standards, including: Defining and managing scope of project deliverables. Facilitating workshops and JAD sessions. Planning, co-ordinating and facilitating project activities across departments, business and vendors. Facilitating technical design including interfaces, in line with ITD practices. Identify and manage any risk introduced by changesIdentify inefficiencies and champion continuous improvement, not only on the system but also giving input into process. Planning and co-ordinating all phases of user testing. providing training to users, manage learning and change activities.

Duties included Delivering presentations, running workshops and JAD sessions,  Identify and manage any risk introduced by changes on the Income Tax System. Investigate and describe current business processes, identifying the organisational structure and supporting the business activities. Gather and document functional, informational and non-functional requirements. Understand and produce common BA artifacts, including business cases, functional specifications, model processes, data, and interfaces. Develop test cases, record test results and log bugs/issues back to the development team Manage the implementation of new processes, change management of end users and ensuring new processes are understood by end users. Log and implement change requests and controls. generate weekly reports for management.