High‐performing, strategic‐thinking professional with more than ten years of experience in project management for small businesses. Highly skilled at relationship‐building with clients and across organizations and teams; exceptional interpersonal communication skills. Adept at assessing needs, generating options, and implementing solutions in collaboration with clients and the team. Well‐versed in all phases of recruitment and hiring for small businesses, especially for online services and e-commerce. This includes defining job roles, assessing needed skills and qualifications, and evaluating candidates. Experienced at managing projects from the requirements gathering/needs identification, team training and coaching phase through to completion/ achieving goals.I typically work with:>>>Small Business owners who needs help in setting up their business online or do not have time with small areas of their marketing campaigns such as email marketing, social media and blogging.>>>Real Estate Agents who are busy with home showings and meeting clients and not have time to answer every single phone calls or emails. Their plates are full, and they need my help to lighten their load and let them focus on the important aspect of their business.>>>E-commerce businesses who have left their marketing set aside because they do not have a dedicated staff to takes care of it. I help them set up their Customer Relationship Management system and make sure it is being used correctly to serve their customers better.