Jarvis T. Gray, Fache, Mha, Pmp, Clssmbb, Cmq/Oe Email & Phone Number

Atlanta Metropolitan Area

🌟 What We Do: At The Quality Coaching Co, we specialize in providing premier consulting services to healthcare organizations. Our mission is to empower healthcare leaders to achieve excellence by aligning people, priorities, and processes.🏥 Who We Work With: We partner with hospitals, private practices, and healthcare organizations of all sizes who are.

Greater Atlanta Area

▶︎ MY EXPERTISE: I coach purpose-driven healthcare professionals on the tools and techniques to improve health outcomes, eliminate waste, reduce financial penalties and enhance the overall experience for customers within their organizations.Prior to launching my company, I gained over 15 years of expertise leading Lean Six Sigma and High-Reliability.

Greater Atlanta Area

▶ MY EXPERTISE: I have earned my stripes over the past 13+ years as an accomplished healthcare improvement consultant, master facilitator, executive adviser, strategic planner, and change agent. My primary focus is working with executives and frontline teams to affect strategic changes related quality and patient safety, high-reliability transformation.

Greater Atlanta Area

▶ MY EXPERTISE: Over the past decade, I have certified 300+ management and executive leaders in quality and process improvement fundamentals, including Lean Six Sigma and Project Management; and have amassed over 6,500 hours of course lecture, training, networking events and public workshops that promote foundations of achieving organizational excellence..

Atlanta, Georgia, United States

▶ MY MISSION: The Healthcare QualityCast is an audio podcast spotlighting today's most exciting and inspiring quality professionals within the healthcare industry. In our podcast, we dive into the career journeys of leaders that work daily to improve quality, safety, and service outcomes for patients, their family members, and their communities at large..

Atlanta Metropolitan Area

Leading voice business process improvement and business start-up consultation. I am the CEO of The Quality Coaching Co. When I am hosting my podcast, The Healthcare QualityCast, I am working with executives and entrepreneurs on improving their operations and growing their business revenues. Sound business operational principles, aligned with proven.

Atlanta, Georgia, United States

💡WHAT I DO: I serve as a Lean Six Sigma Master Black Belt Instructor working globally with multi-disciplinary teams to design, and/or deliver custom process improvement workshops.

Greater Atlanta Area

💡 WHAT I DO: Teach Lean Six Sigma tools and methodologies to students working toward their belt certifications including DMAIC, Process Mapping, Root Cause Analysis, and Statistical Process Control. Also utilize proven professional work experience to provide insight, coaching, and guidance on Process Improvements and/or Process Design projects across.

💡WHAT I DO: Evaluated enterprise systems based on the Baldrige Criteria for Performance Excellence. Member, Board of Examiners, 2017, 2018 Malcolm Baldrige National Quality Award. Also on Boards of Examiners for 2009-2011 for the North Carolina Award for Excellence.

Atlanta, Georgia, United States

💡WHAT I DID: Reporting directly to the Vice President - Quality Improvement and Patient Safety to serve as the internal subject matter expert. Responsible for leading the implementation of Lean Problem-Solving and continuous process improvement initiatives through the facilitation of cross-functional teams towards sustainable, repeatable, and quantifiable.

Atlanta, Georgia, United States

💡WHAT I DID: Executive healthcare quality executive reporting directly to the Regional Chief Operating Officer, accountable for the overall establishment and direction of Kaiser Permanente's (KP) high-reliability operating model (HROM) in the Georgia Region. Responsible for determining best practices to test and spread across the Georgia Region..

Atlanta, Georgia, United States

• 💡WHAT I DID: Senior quality executive reporting directly to the Chief Nursing Information & Quality Officer (CNIO/CNQO). Accountable for daily operations related to tracking system-level quality programs/projects, key.
• Project leadership and facilitation of system-wide quality acceleration initiative, to achieve 22% improvement of overall quality measures within the first 8 months.
• Collaborate with the Chief Nursing Quality Officer and Nursing Executive leadership throughout the enterprise to develop and deploy FY17/FY18 nursing strategic objectives. Accountable for actions to scope, prioritize.
• Oversee Nursing Quality reports in hospital and ambulatory divisions to ensure alignment with ANCC Magnet accreditation standards, Balanced Scorecard, Senior Management Incentive plan goals.
• Nursing Quality representative for all Clinical Excellence and Executive Oversight Committees, acting as driving force in improving clinical indicators related to the ANCC Magnet Recognition Program (ANCC) and other.

Greater Atlanta Area

💡 WHAT I DO: Teach the significance and evolution of quality improvement in healthcare within the context of the Healthcare Quadruple Aim.

Atlanta, Georgia, United States

• 💡WHAT I DID: 488 bed top acute-care facility within Metro-Atlanta market specializing in heart health, transplant services, and cancer care.Management & Leadership Successes
• Process improvement coach for 15 Black-Belts and 21 Green-Belts through Piedmont’s QPI Training program. Additionally implemented strategic roadmap for managing operational and quality improvement initiatives at.
• Served as Interim Emergency Department Director in charge of operations, budget, and community preparedness responsibilities. Achieved 6% improvement in ED patient satisfaction scores while working to implement.
• Actively leading/supporting system-level quality initiatives related to Patient Safety Indicators and the implementation of ISO-9001 Quality Management System.

Lakeland, Florida, United States

• 💡WHAT I DID: 849-bed JCAHO accredited hospital with a long-standing history of excellence in medical-surgical care, as well as national recognition as the busiest single-site emergency room. Management & Leadership.
• Developed 6FTE team of engineers and managed department’s $450K operating budget while earning 100% customer satisfaction ratings on 100% of closed projects in FY13.
• Planned, directed, and implemented 15 engineering studies directly aligned with FY12 and FY13 strategic, operational and financial objectives at both main hospital campus and Lakeland Regional Cancer Center.
• Co-Manager on hospital expansion project team to design and construct new $400 million medical tower.
• Supervised multiple project teams on a comprehensive re-engineering program exceeding $400K cost reduction and/or cost avoidance value-added solutions across Surgical Services Department.

Tampa, Florida, United States

• 💡WHAT I DID: Operations management and industrial engineer dedicated to improving processes related to the delivery of high quality, cost-effective healthcare across 16 hospitals in HCA's West Florida division..
• Initiated, coordinated, and managed 53 multi-dimensional engineering projects and analyses with emphasis on identifying positive value-added financial impact and improved operating performance and customer satisfaction.
• Managed department’s engineering internship program. Screened, interviewed, and evaluated potential candidates annually while directing and mentoring Management Engineering interns.
• Consult with facility senior leaders and middle managers on labor productivity improvement, process redesign and improvement, operations management, workforce scheduling and staff flexing.
• Effectively influence senior management teams at act on strategic priorities based on sound, fact-based analysis and thorough presentations.

Durham, North Carolina, United States

• 💡WHAT I DID: Served as support staff to management, staff, and multi-disciplinary teams in the areas of process improvement, productivity standards development, balanced scorecard management, organizational.
• Provided administrative oversight in the development, analysis, and translating business performance metrics into tangible strategic initiatives across Emergency & Trauma Services, Duke Life Flight, Children’s Health.
• Systematically implemented and managed performance tracking programs related to Joint Commission standards and other regulatory / patient safety requirements.
• Frequently nominated to lead / consult on significant organizational wide change initiatives established to target resource utilization, unit benchmarking, process redesigns, patient satisfaction and productivity.
• Regularly employed Lean Six Sigma methodology and analytical tools to improve operational efficiencies and departmental productivity. Contribute to Six Sigma program through Green Belt mentoring (7).

Master Of Healthcare Administration (M.H.A.), Health/Health Care Administration/Management

Master Of Project Management (M.P.M.)

Bachelor Of Industrial Engineering (Bsie)