Rachel Da Silva Email & Phone Number

Pembroke Pines, Fl Usa

• Oversaw a team of sales representatives and inside sales assistants to a record-breaking year of sales.• Designed and developed order management system in SAP Business One and Microsoft Power BI to maintain seamless order management and oversight.• Deliver pertinent product information and market strategies to sales team and facilitate product inquiries.Accomplishments: ✓ Successfully led and managed sales team to over EUR100 million sales in LATAM for global supplier in 2022.

Miami/Fort Lauderdale Area

• Spearhead quarterly and annual sales forecasts for the Chief Executive Officer and sales team to shape overall market strategy with Latin America through data analysis, market analysis, and soliciting input from key stakeholders.• Lead and manage multiple offices and cross functional teams associated with inside sales, customer management, and order management to ensure seamless customer satisfaction and business continuity.• Provide oversight of trade promotion at domestic and international trade shows utilizing multilingual capabilities, knowledge of metrics for each international region, and by planning, leading, and coordinating efforts of multiple organizations, including key industry partners and associations. Accomplishments: ✓ Plan, lead and coordinate successful implementation of product launches and rollout of new IT platform through training and providing support to professional personnel to accomplish annual organizational objectives.✓Development manager of personnel located in LATAM, increasing total revenue by over 50% in 4 years and expanding customer base.

Miami/Fort Lauderdale Area

• Oversaw the expansion of client base of over 300 Small and Medium-Sized Exporters (SMEs) in 5 main industry sectors.• Influenced clients to leverage market research services, agency programs and events to promote their products in select target markets and facilitate export-marketing strategies in alignment with the Regional Strategic Plan.• Led and coordinated events between multiple trade partners, serving SMEs looking to expand their business with programs offered through agency initiatives.• Serve as primary contact and deliver scalable market entry strategy recommendations.Accomplishments:✓ Consistently met or exceeded export successes and measurables for four consecutive years.✓ National team leader of Automotive Sector Development for U.S. Commercial Service.✓ Researched and reported results from U.S. Trade Director General trade mission to Johannesburg and Cape Town, during 6-week temporary assignment in South Africa. ✓ Served as industry expert speaker at Automotive Parts Re-Export Show, Dubai, U.A.E.✓ Initiated and maintained key partnership with Miami International Trade Board and other economic development partners and associations.

Miami, Florida, United States

• Conducted market research and prepared data for international trade specialists’ counseling sessions.• Executed mass marketing campaign of local, national and international trade events to industry sectors.• Customized market research and service solutions for new to export SMEs for trade specialists as needed

Bachelor Of Science (B.S.), International Business

Summa Cum Laude graduate and recipient of William Alexander Scholarship for academic achievement.

International Business

Activities and Societies: International Exchange Student

International Business

Full Minority Scholarship recipient for academic achievement