Monica M. Randall, Mba Email & Phone Number

Washington D.C. Metro Area

I am responsible for our company’s growth, stability, direction, and oversee the daily operations of the business, which includes all aspects of business management, including policymaking, budgeting, hiring, supervising, customer service and marketing. My specific tasks include setting our short-term and long-term goals as well as developing and implementing advertising and marketing strategies to deliver our message to the appropriate target market. I build our clientele and business contacts through consistent networking and strategic business development by participating in agency, state, and organizational outreach events as well as daily one-on-one meetings with existing and potential clients. More than 80% of our business is generated from repeat business and referrals. We are a long-term relationship driven company and always place our customer's needs above all else.

Clarksville, Maryland

The Randall Group is providing: Contracts (various: including formal, short form, and annual contracts)—Drafting, Evaluation, Negotiation and Execution: ·Non Disclosure Agreements, Sales / Purchasing Agreements, Sub-contracts, Consulting Agreements, Licensing Agreements, Master Agreements, review of customer proposed terms and conditions·Distribution Agreements (resellers, agents, joint marketing etc.)·Commercial and Public (Federal, State and Local Municipalities) Contracting·Serve as the point of contact for customers on contractual matters. Act as contractual “middleman” between company employees and customers, ensuring timely review and approval / reconciliation of variations.·Maintain contractual records and documentation such as receipt and control of all contract correspondence, customer contact information sheets, contractual changes, status reports and other documents for all projects.·As needed, provide guidance on contract matters to project managers or other operational staff, including training to new project managers and other employees in contracting practices and procedures.·Develop and implement procedures for contract management and administration in compliance with company policy. As appropriate, contribute to or influence company policies.·Monitor compliance by company employees with established procedures. Identify areas of recurrent pressure.·Work with Risk Management Department/Finance to coordinate contractual insurance requirements.·Monitor competitive terms. Monitor customer satisfaction with our terms and conditions and contracting practices. Recommend changes.·Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation.·Handle on-going issue and change management·Monitor transaction compliance (milestones, deliverables, invoicing etc.)·Oversee Service Level Agreement Compliance·Ensure contract close-out, extension or renewal.

Baltimore, Maryland Area

Served as a Business Opportunity Specialist in the 8(a) Contracting Program which provides assistance to socially and economically disadvantaged business owners and assists them in acquiring government contracts. I was responsible for carrying out the directives of the program through the evaluation, analysis, interpretation and implementation of our regulations, which included our FAR, Code of Federal Regulations (CFR), and Standard Operating Procedures (SOP). On a daily basis, I managed a portfolio of over 100 8(a) firms and my position required that I understand all SBA policies in reference to our contracting program and ensure that all firms abide by our laws, rules and regulations for continued eligibility. I worked very closely with Contracting Officer's, Contracting Specialists, Procurement Center Representatives (PCR), Office of Small and Disadvantaged Business Utilization (OSDBU), and various other individuals involved with the contracting process on a regular basis and provide expert analytical guidance on SBA as well as federal agency FAR and contracting policies, procedures, and regulations. Through my years with the SBA, I gained extensive knowledge and experience on how to effectively research laws and policies, interpret them accurately, and implement them appropriately.

Livingston, New Jersey

Primary operational marketing contact for new and existing Eastern Regional Account Mangers (RAMs). Assisted the Regional Sales Managers (RSMs) and RAMs with developing a strategic marketing plan to include recommendations on specific trade show opportunities, small business loan direct training and support, collateral material coordination/editing/management of approval process through the Director of Marketing. Provided one-on-one training with existing RAMs as well as those newly hired. Was responsible for Small Business Loan (SBL) Direct which is a direct marketing database administration program. Acted as the liaison between the RAMs and the Marketing Department by providing dual support and assistance to both entities. Edited marketing collateral material and sought the approval of the SBL Marketing Director to obtain the essential software training to provide timely and quality edits to standardized company marketing collateral as well as managed the process. I developed a collegial and refined communication and support process with the Western Regional marketing specialist and other marketing colleagues. Provided backup support to the National Marketing Trade Show Coordinator by assisting the SBL Marketing Director and other marketing colleagues with process innovations and ongoing backup support as mutually agreed. Acted as the liaison between the RSMs, RAMs, and the Marketing Department on public relation requests by managing the communication. Also provided marketing intelligence regarding the small business loan industry, marketing opportunities, and the competition. I functioned as the liaison on various special events and associated give-away requests and managed updates to the CIT corporate intranet.

Master'S Degree, Marketing

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Master'S Degree, Legal & Ethical Studies

Bachelor'S Degree, Business Administration And Management, General