Randy Vu Email & Phone Number

Arlington, Tx, Us

Richardson, Texas, United States

Coordinated the launch of 30 products into North America into the major retailers, Walmart & Target, from the successful Australian based outdoor brand for kids after acquiring NA Distribution rights.Working with a budget of $100,000 to create individual TV spots and ads for each product from the Wahu line for the North American launch, following guidelines for several e-commerce platforms, and saving an additional $50k in production & post-production costs by doing the majority of the editing in house and hiring 2 freelancers.Saved well over $80k in additional production budget in 6 months, by being the in-house photographer and videographer, leading to scheduling production shoots, booking locations, casting and hiring on screen talent, personally directing and shooting the projects, and delivering the final assets consistently before deadlines.Created and delivered well over 1000 unique assets for marketing use in NA, localized assets for Global and regional releases, many of which ended up as marketing material shown at trade shows, TV commercials on kids & family friendly channels (Cartoon Network, Disney, Nickelodeon), internal database, pitch videos to major retailers, and e-commerce assets for Amazon, Walmart, Target, and company website.Managed the massive in house asset library containing important documents and files to all of the products the company has ever made, work in progress prototypes, while keeping very close communications with several VPs.Generate $500,000 in new sales to Walmart and Target for 2023 after creating 8 pitch videos with prototype products, and having the major retailers pick up 3 of the 8 products for mass production.

Defined the social media strategy for the company across all platforms including Facebook, Twitter, and Instagram which increased web traffic by 10% and improved customer sentiment by 12%.Collaborate with senior management including investors on a marketing campaign to attract over 3,000 organic customers overnight with content from Facebook and Instagram.Collaborated with my team leader in initiating and implementing new programs and services across the customer service department to improve the operational efficiency of customer ticket completion by 25% and support the onboarding and training of team members to these new programs.Created a website that connected to back-end systems that allowed management to monitor and re-supply inventory in real-time across all locations.Communicated with, and presented to, a range of stakeholders, including supervisors and senior managers, for the weekly and monthly market performance reviews and project timelines, expectations, and deliverables showcasing improvements achieved in the sales department and receiving feedback on where to focus my attention.

Farmer'S Branch, Texas

Maintained and built relationships with 100+ customers daily, providing exceptional customer service and efficient product deliveries daily which translated to a customer satisfaction rating score of 97%Developed strong interpersonal relationships with the expanded business network from the pageant industry to product manufacturing company.Provide administrative and business support with senior management to coordinate daily objectives and operations.

Arlington, Texas

Parks At Arlington

• Meet clients and discover their daily lives.• Ability to become an aggressive seller that finds the phones that clients are most compatible with.• Knowledge of data packages and restrictions.• Providing Verizon, Dish, and Vivint products as well as knowing their features.• Continuously met monthly sales quota• Responsible for opening and closing of the store

Plano, Texas

• Planning, monitoring, and analyzing schedules for weekly online content posts.• Hosted several online events to interact with customers and provide giveaways.• Tripled the amount of attention received to the company, and established a brand presence.

Computer And Information Systems Security/Information Assurance, Junior

Activities and Societies: Lambda Phi Epsilon

Associate'S Degree