Senior Cloud Technical Account Manager
CurrentAt this position, I assisted clients in planning their architectural strategy for cloud operations, specializing in migrating on-premise workloads and compute resources to AWS. Managing multiple Fortune 500 clients simultaneously, I provided extensive recommendations ensuring compliance with regulations and incorporating best practices for performance, resiliency, and global scalability. Addressing complex technical issues, particularly in securing customer data, I built isolated networks with tight Ingress and Egress controls, scaling them from test to production environments. Additionally, I streamlined client relations by conducting well-architected operations reviews, understanding their current footprint and strategizing global expansion. Leveraging the AWS Price Calculator, I estimated costs for clients, addressing uncertainties and providing ballpark figures for global expansions. My Disaster Recovery planning initiatives included executing blue-green code deployment environments and enabling transparent rollouts and rollbacks during business hours. I drove customer adoption through immersive on-site training sessions, allowing over 20 hours of hands-on experience in a secure lab environment. Key