Experienced Hands On Direct Mail Operations Supervisor with a demonstrated history of work experience in the printing industry. Skilled in Print Management, Operations Management, Production Management, Sales, Customer Service, and Digital Printing. Strong conventional and digital professional with Certificates focusing on Network Administration from Ivy Tech Community College and IUPUI University @ Indianapolis. Print industry experience of over 20 years. Mail List Processing, Flowmaster inserter operation, Ink Jet Operations.Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.Excellent Communication, Data Analysis, Inventory Management, and Leadership Skills.Gross Profit, Budgetary and P&L experience.Superior verbal communication and phone skills.Exceptional customer service skills.Professional demeanor, appearance and attitude.Proven ability to remain calm under pressure; resilient.Sound judgment and problem-solving ability.Able to appropriately handle confidential and highly sensitive material.The ability to be flexible and adapt to an ever-changing work environment.Assertive and resourceful; motivated; willing to ask questions and or direct.The ability to take initiative without direction.Customer-focused mindset.Proactive and solution-oriented.Excellent organizational and multitasking skills.Team player with a positive attitude.Ability to adapt to changing priorities and lead by example.