Currently leading the IT operations as the Head of IT at IIEMS Group, where I leverage my extensive experience in system administration, network management, and technical support to ensure seamless technology solutions across the organization. Prior to this role, I honed my skills as a System Administrator within the same company, gaining deep knowledge in managing complex systems and implementing the latest technology solutions.With strong expertise in HTML, CSS, JavaScript, and Python, I bring a versatile skill set to any project, from web development to automation and beyond. I am passionate about exploring and adopting the latest innovations in the tech industry to drive efficiency and productivity.Before joining IIEMS Group, I served as an IT Support Executive at ALAMAARAA Edu Tech for two years, providing comprehensive technical support and troubleshooting to improve user experiences. My career journey started as an Electrician, where I gained three years of hands-on experience in electrical systems, wiring, and maintenance — skills that have given me a unique understanding of hardware and infrastructure from the ground up.I thrive in dynamic environments, love solving complex problems, and lam always eager to learn and grow with new technology. Let’s connect if you want to discuss technology trends, IT strategy, or potential collaboration opportunities.
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System AdministratorIiems IndiaKochi, Kl, In -
System AdministratorIiems India Nov 2023 - PresentKottayam, Kerala, India• Installing and configuring software, hardware and networks• Monitoring system performance and troubleshooting issues• Ensuring security and efficiency of IT infrastructure• Manage network servers and technology tools• Set up accounts and workstations• Monitor performance and maintain systems according to requirements• Troubleshoot issues and outages• Ensure security through access controls, backups and firewalls• Upgrade systems with new releases and models• Develop expertise to train staff on new technologies• Documenting policies and procedures• Implementing security measure• Monitoring security measures and making sure the system is not coming under attack -
Information Technology ConsultantEmergicare Trauma And Life Support Services Private Limited Nov 2023 - PresentKottayam, Kerala, IndiaAs a dedicated consultant, I offer services that include proactive network monitoring, efficient troubleshooting, and strategic planning for IT projects. My approach emphasizes collaboration, transparency, and aligning technology with business objectives. I work closely with clients to understand their unique needs, providing scalable solutions that boost productivity and support long-term growth. -
Information Technology Technical SupportAlamaaraa. Jun 2022 - Nov 2023Kochi, Kerala, IndiaResearch and identify solutions to software and hardware issues.Diagnose and troubleshoot technical issues, including account setup and network configuration.Ask customers targeted questions to quickly understand the root of the problem.Track computer system issues through to resolution, within agreed time limits.Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).Provide prompt and accurate feedback to customers.Refer to internal database or external resources to provide accurate tech solutions.Ensure all issues are properly logged.Prioritize and manage several open issues at one time.Follow up with clients to ensure their IT systems are fully functional after troubleshooting.Prepare accurate and timely reports.Document technical knowledge in the form of notes and manuals.Maintain jovial relationships with clients. -
Python DeveloperTecholas Technologies Jun 2022 - May 2023Palarivattam,KochiWrite effective, scalable codeDevelop back-end components to improve responsiveness and overall performanceIntegrate user-facing elements into applicationsTest and debug programsImprove functionality of existing systemsImplement security and data protection solutionsAssess and prioritize feature requestsCoordinate with internal teams to understand user requirements and provide technical solutions -
Electrical TechnicianEndorse Associates May 2019 - May 2022Manarcad,KottayamInstalls and repairs electrical wiring, systems, and fixtures in buildings.Installs conduits and pipes to house electrical wires and cables.Ensures piping complies with electrical codes.Installs circuit breakers and other electrical hardware and connects wiring to them.Connects electrical systems to powerlines to provide electricity to the building.Tests electrical systems to ensure proper installation and operation.Inspects electrical systems to determine whether repairs are needed.Replaces conduit and wiring as needed.
Midhun Sunny Education Details
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Techolas TechnologiesA -
G-Tec Computer EducationA
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Kerala State Electronics Development Corporation Ltd. ( Keltron )A+
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Technical Education KeralaFirst Class
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Ponkunnam Varkey Smaraka GhssBiology/Science, General
Frequently Asked Questions about Midhun Sunny
What company does Midhun Sunny work for?
Midhun Sunny works for Iiems India
What is Midhun Sunny's role at the current company?
Midhun Sunny's current role is System Administrator.
What schools did Midhun Sunny attend?
Midhun Sunny attended Techolas Technologies, G-Tec Computer Education, Kerala State Electronics Development Corporation Ltd. ( Keltron ), Technical Education Kerala, Ponkunnam Varkey Smaraka Ghss.
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