Midhun Sunny Email & Phone Number

Kochi, Kl, In

Kottayam, Kerala, India

• Installing and configuring software, hardware and networks• Monitoring system performance and troubleshooting issues• Ensuring security and efficiency of IT infrastructure• Manage network servers and technology tools• Set up accounts and workstations• Monitor performance and maintain systems according to requirements• Troubleshoot issues and outages• Ensure security through access controls, backups and firewalls• Upgrade systems with new releases and models• Develop expertise to train staff on new technologies• Documenting policies and procedures• Implementing security measure• Monitoring security measures and making sure the system is not coming under attack

Kottayam, Kerala, India

As a dedicated consultant, I offer services that include proactive network monitoring, efficient troubleshooting, and strategic planning for IT projects. My approach emphasizes collaboration, transparency, and aligning technology with business objectives. I work closely with clients to understand their unique needs, providing scalable solutions that boost productivity and support long-term growth.

Kochi, Kerala, India

Research and identify solutions to software and hardware issues.Diagnose and troubleshoot technical issues, including account setup and network configuration.Ask customers targeted questions to quickly understand the root of the problem.Track computer system issues through to resolution, within agreed time limits.Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).Provide prompt and accurate feedback to customers.Refer to internal database or external resources to provide accurate tech solutions.Ensure all issues are properly logged.Prioritize and manage several open issues at one time.Follow up with clients to ensure their IT systems are fully functional after troubleshooting.Prepare accurate and timely reports.Document technical knowledge in the form of notes and manuals.Maintain jovial relationships with clients.

Palarivattam,Kochi

Write effective, scalable codeDevelop back-end components to improve responsiveness and overall performanceIntegrate user-facing elements into applicationsTest and debug programsImprove functionality of existing systemsImplement security and data protection solutionsAssess and prioritize feature requestsCoordinate with internal teams to understand user requirements and provide technical solutions

Manarcad,Kottayam

Installs and repairs electrical wiring, systems, and fixtures in buildings.Installs conduits and pipes to house electrical wires and cables.Ensures piping complies with electrical codes.Installs circuit breakers and other electrical hardware and connects wiring to them.Connects electrical systems to powerlines to provide electricity to the building.Tests electrical systems to ensure proper installation and operation.Inspects electrical systems to determine whether repairs are needed.Replaces conduit and wiring as needed.

Certificate, Python Full Stack Developer, A

Activities and Societies: Bootcamps

Certificate Course, Html,Css,Javascript,Php Mysql, A

Certificate Course, Word Processing And Data Entry, A+

Certificate, Electrical Engineering (2 Year), First Class

Higher Secondary, Biology/Science, General