Product Owner
Current
Sep 2023 - Present
AeroLeads people directory · profile
Steve Springer Email & Phone Number
Without data, all you have is an opinion.
at
Smarsh
1 work email found
@sage.com
4 phones found area 727, 604, and 404
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Without data, all you have is an opinion.
Location
Canada, Canada, Canada
Company size
Who is Steve Springer? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Steve Springer is listed as Without data, all you have is an opinion. at Smarsh, a company with 957 employees, based in Canada, Canada, Canada. AeroLeads shows a work email signal at sage.com, phone signal with area code 727, 604, 404, and a matched LinkedIn profile for Steve Springer.
Steve Springer previously worked as Product Owner at Smarsh and Senior Manager, Online Experience at Sage. Steve Springer holds Associate'S Degree, Technical Writing from Bcit.
Company email context
Email format at Smarsh
This section adds company-level context without repeating Steve Springer's masked contact details.
{first}.{last}@sage.com
86% confidence
AeroLeads found 1 current-domain work email signal for Steve Springer. Compare company email patterns before reaching out.
Profile bio
About Steve Springer
Influential leader for service delivery and customer experience - Relationship builder - Early adopter - Trusted advisor - Change agent - Supporter of diversity - Lover of language and culture - Board game fanatic - Musician
Listed skills include Knowledge Management, Technical Support, Integration, Customer Support, and 30 others.
Current workplace
Steve Springer's current company
Company context helps verify the profile and gives searchers a useful next step.
Smarsh
12 roles · 31 years
Steve Springer work experience
A career timeline built from the work history available for this profile.
Senior Manager, Online Experience
Self service strategist - Experience owner - Process designer - Technology implementor - Teamwork collaborator - Trusted advisor
Jan 2019 - Sep 2023
Manager, Online Support
> Owned multi-national portal experience> Managed live chat process and technology> Deprecated and consolidated technologies and websites into a single, simple experience
Jan 2015 - Jan 2019
Knowledge Engineer
> Implemented enterprise knowledgebase technology> Authored and conducted training> Standardized authoring processes> Evaluated km program success
Jan 2014 - Dec 2014
Customer Experience Specialist
> Implemented KCS practices> Designed coaching program> Evaluated business performance, self service success, organizational financial goals
Oct 2010 - Jan 2014
Operations Specialist
> administered knowledgebase technology> achieved SCP Certification for global standard for eService and online support quality
2007 - 2010
~3 yrs
Technical Writer
> Implemented cloud-based knowledgebase technology> Authored content writing guidelines> Reviewed contributed content for accuracy> Identified and filled gaps in documentation
2005 - 2007
~2 yrs
Content Editor
Accpac / Sage
> Authored content writing guidelines> Reviewed contributed content for accuracy> Identified and filled gaps in documentation
2004 - 2005
~1 yr
Customer Support Analyst
> Responded to and resolved complex technical issues through phone and chat
2003 - 2004
~1 yr
Help Desk Administrator
Pcsupport.Com / Voyus, Inc.
> Tended to escalations of higher-technical and nontechnical natures> Hired, supervised, trained, and evaluated staff
Nov 2001 - Jul 2003
Technical Support Analyst
Pcsupport.Com
> Provided world-class technical support and customer service through phone, email, and online chat in a wide variety of industries including ISP, Networking, Retail Warranty, and Corporate IT> Built app to store critical information for clients
Jan 2001 - Nov 2001
Manager
Music World
> Oversaw day-to-day operations of a retail outlet with 7-15 employees and annual sales of $800,000 to $1.2 million.> Provided outstanding customer service, supervised staff, processed insurance accounts, provided security & inventory control, developed sales initiatives/incentives, merchandised product, hired and fired staff> Maintained accurate.
1995 - 2000
~5 yrs
Team & coworkers
Colleagues at Smarsh
Other employees you can reach at smarsh.com. View company contacts for 957 employees →
RH
Richard Hagood, Mba
Colleague at Smarsh
Charlotte, North Carolina, United States, United States
View →
SC
Siddhartha Chakraborty
Colleague at Smarsh
Bengaluru, Karnataka, India, India
View →
ES
Elisei S.
Colleague at Smarsh
London, England, United Kingdom, United Kingdom
View →
SK
Salim Kuniyil
Colleague at Smarsh
Bengaluru, Karnataka, India, India
View →
DP
Daniel Pepa
Colleague at Smarsh
San Diego, California, United States, United States
View →
GS
Gurpreet Singh
Colleague at Smarsh
Bengaluru, Karnataka, India, India
View →
TN
Testaccount1 N
Colleague at Smarsh
Bengaluru, Karnataka, India, India
View →
JI
Joshua Isaac Newton
Colleague at Smarsh
Irvine, California, United States, United States
View →
SS
Stacey Strovink
Colleague at Smarsh
Portland, Oregon Metropolitan Area, United States
View →
TS
Taylor Sibley
Colleague at Smarsh
Portland, Oregon Metropolitan Area, United States
View →
Richard Hagood, Mba
Colleague at Smarsh
Charlotte, North Carolina, United States, United States
View →
SC
Siddhartha Chakraborty
Colleague at Smarsh
Bengaluru, Karnataka, India, India
View →
ES
Elisei S.
Colleague at Smarsh
London, England, United Kingdom, United Kingdom
View →
SK
Salim Kuniyil
Colleague at Smarsh
Bengaluru, Karnataka, India, India
View →
DP
Daniel Pepa
Colleague at Smarsh
San Diego, California, United States, United States
View →
GS
Gurpreet Singh
Colleague at Smarsh
Bengaluru, Karnataka, India, India
View →
TN
Testaccount1 N
Colleague at Smarsh
Bengaluru, Karnataka, India, India
View →
JI
Joshua Isaac Newton
Colleague at Smarsh
Irvine, California, United States, United States
View →
SS
Stacey Strovink
Colleague at Smarsh
Portland, Oregon Metropolitan Area, United States
View →
TS
Taylor Sibley
Colleague at Smarsh
Portland, Oregon Metropolitan Area, United States
View →
2 education records
Steve Springer education
Associate'S Degree, Technical Writing
Bcit
Certificate, Technical Support Professional
Bcit
FAQ
Frequently asked questions about Steve Springer
Quick answers generated from the profile data available on this page.
What company does Steve Springer work for?
Steve Springer works for Smarsh.
What is Steve Springer's role at Smarsh?
Steve Springer is listed as Without data, all you have is an opinion. at Smarsh.
What is Steve Springer's email address?
AeroLeads has found 1 work email signal at @sage.com for Steve Springer at Smarsh.
What is Steve Springer's phone number?
AeroLeads has found 4 phone signal(s) with area code 727, 604, 404 for Steve Springer at Smarsh.
Where is Steve Springer based?
Steve Springer is based in Canada, Canada, Canada while working with Smarsh.
What companies has Steve Springer worked for?
Steve Springer has worked for Smarsh, Sage, Accpac / Sage, Accpac, and Pcsupport.Com / Voyus, Inc..
Who are Steve Springer's colleagues at Smarsh?
Steve Springer's colleagues at Smarsh include Richard Hagood, Mba, Siddhartha Chakraborty, Elisei S., Salim Kuniyil, and Daniel Pepa.
How can I contact Steve Springer?
You can use AeroLeads to view verified contact signals for Steve Springer at Smarsh, including work email, phone, and LinkedIn data when available.
What schools did Steve Springer attend?
Steve Springer holds Associate'S Degree, Technical Writing from Bcit.
What skills is Steve Springer known for?
Steve Springer is listed with skills including Knowledge Management, Technical Support, Integration, Customer Support, Business Intelligence, Business Analysis, Crm, and Customer Experience.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Steve Springer you were looking for.
View similar profiles
