Rebecca Bartel Email & Phone Number

Fort Collins, CO, US

Fort Collins, Colorado, United States

Dallas/Fort Worth Area

Bryan/College Station, Texas Area

• Assisted professors with eCampus and Blackboard, the online learning management systems.
• Responded to tickets through ServiceNow in a timely and professional manner.
• Diagnosed and remotely solve problems for both professors and students.
• Assisted in testing website updates before launch.

Duluth, MN

• Analyzed website for opportunities to improve user experience and increase sales. Developed six proposals, calculated their estimated impact, and presented them to the director of digital experience. Worked with the.
• Learned how to effectively communicate with different departments and enhanced presentation skills through capstone presentation to executives.
• Observed and analyzed customer behavior in-store and online for the customer insights team.
• Performed daily monitoring of website performance.
• Worked with site merchandising to research how specific pieces of the site were performing.
• Partnered with ObservePoint on tag management, including creating audits and customer journeys for weekly monitoring of proper functioning.

• Monitored FM and FM-HD stations during the evening.
• Improved communication skills by writing and performing live weather reports and public service announcements.
• Built leadership skills by leading team meetings, assisting in new employee training, and constructing the monthly schedule.