My roles and responsibilities are as follows:1. Supervise the various technical aspects of the company including but not limited to: Network Infrastructure (LAN, IP PBX, Internet) · Maintenance of all Electronic/ICT assets of TAG · Technical projects.2. Development and maintenance of all TAG socials including websites.3. Inhouse / External software development and related activities.4. Ensuring Technical SOP completion and implementation.

In addition to my previous responsibilities are the following:* Ensuring planning and development of an entire software cycle for TAG.* Ensuring API Integration with related software in business transformation.* Ensuring knowledge transfer and go-to market for developed software.

* Provide technical expertise for internal and external IT related projects.* Technical coordination between IT and other client teams.* Provide advice and recommendations to management on processes and techniques required to improve work operations.* Provide Strategic advice on using technology to achieve goals.* Other Duties as assigned.

I provide professional and friendly customer services to patients/clients and provide prompt response and accurate direction of incoming and outgoing telephone traffic and a reception service to patients, visitors and staff.Main Duties and Responsibilities ;* Receive visitors at main reception, advising and directing as appropriate to ensure efficient response*Recieve, answer and transfer incoming calls*Capture all patient information on the hospital software*Provide… Show more I provide professional and friendly customer services to patients/clients and provide prompt response and accurate direction of incoming and outgoing telephone traffic and a reception service to patients, visitors and staff.Main Duties and Responsibilities ;* Receive visitors at main reception, advising and directing as appropriate to ensure efficient response*Recieve, answer and transfer incoming calls*Capture all patient information on the hospital software*Provide a prompt, reliable and responsive service to patients, visitors and colleagues, ensuring that their needs are met at all times*Establish prompt personal rapport with staff, customers/patients and visitors*Inform customers/patients and visitors of service arrangements and location of facilities.*Provide comprehensive documentation of commendations, complaints and actions.*Explain procedures for lodging complaints to patient and/or accredited representative.*Provide information regarding policies and regulations of the facility to customer/patients and visitors.*Transmit and distribute messages and educational materials.*Assist office support staff with clerical duties as needed.*Perform any other official duties that is assigned. Show less

As the Lead software engineer, building the structure of a software application (writing business logic, server scripts, and application programming interfaces (APIs) that will eventually be utilized by front-end engineers and UX designers) in summary is my role and responsibilty. My role in detail are the following:* Analyse user requirements* Write and test code.* Refining and rewriting it as necessary and communicate with any programmers involved in the project… Show more As the Lead software engineer, building the structure of a software application (writing business logic, server scripts, and application programming interfaces (APIs) that will eventually be utilized by front-end engineers and UX designers) in summary is my role and responsibilty. My role in detail are the following:* Analyse user requirements* Write and test code.* Refining and rewriting it as necessary and communicate with any programmers involved in the project research.* Design and write new software programs (e.g. business enterprise applications ).* Develop existing programs by analyzing and identifying areas for modification.* Integrate existing software products and get incompatible platforms to work together.* Create technical specifications.* Write systems to control the scheduling of jobs or to control the access allowed to users or remote systems.* Write operational technical software documentation.* Maintain systems by monitoring and correcting software defects.* Work closely with other staff, such as project managers, graphic artists, UX designers, other developers, systems analysts and sales and marketing professionals.* Investigate new technologies* Continually update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications. Show less

* Analyze business processes by interviewing users, interrogating systems and datasets, generating process improvement ideas, and gaining organizational alignment and support for change.* Examining current systems.* Talking to users (requirements gathering).* Producing specifications for new or modified systems.( via documentations and UML model diagrams)* Liaising with other IT staff such as programmers to produce new systems. (Participated in system integration testings… Show more * Analyze business processes by interviewing users, interrogating systems and datasets, generating process improvement ideas, and gaining organizational alignment and support for change.* Examining current systems.* Talking to users (requirements gathering).* Producing specifications for new or modified systems.( via documentations and UML model diagrams)* Liaising with other IT staff such as programmers to produce new systems. (Participated in system integration testings and User Acceptance Tests)* Implementing new systems. (Doing system analysis and coming up with UML models and cases for developers). Show less

System Analysis and Design