Theresa Decker, Cptd Email and Phone Number
I am a learning and performance leader with fifteen years of experience in the nonprofit and fintech industries. Above all, I value the alignment of organizational strategy and talent development to equip individuals and businesses to thrive.Pattie Sellers famously said, “Careers are a jungle gym, not a ladder.” My varied career in learning and development, content management, communications, and training has validated time and time again my passion for talent development. My prior role as a learning and development manager in an international humanitarian organization allowed me to evaluate and execute performance improvement, employee training, major change initiatives, and organizational development and knowledge management strategies globally in partnership with senior leadership. My current role in the HR department of a leading banking technology company allows me to partner with the business to align soft skills and technical learning to business priorities across the full employee lifecycle.I am skilled in learning design, talent strategy, coaching and consulting, communications, and people leadership. My greatest passion, however, is to understand executive priorities and deliver meaningful business outcomes by positioning people and teams for success. This effort translates to an ability to lead complex, cross-functional organizational and talent development projects that support a vision for future readiness.Skills: Capacity building, change management, client relations, coaching, consulting, content development, cross-cultural communications, curriculum and instructional design, group and workshop facilitation, internal and external communications, knowledge management, leadership development, nonprofits, partnerships, performance improvement, process mapping, project management, public speaking, strategic planning, talent development, team effectiveness, trainingStrengthsFinder: Input, Learner, Intellection, Achiever, Empathy | Enneagram Type: 4w3
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Learning And Development Senior ManagerJack HenryBoone, Nc, Us
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Learning And Development Senior ManagerJack Henry Apr 2024 - Present -
Learning And Development ManagerJack Henry Oct 2022 - Apr 2024
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Learning And Development SupervisorJack Henry & Associates Nov 2021 - Sep 2022
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Manager Of Learning & Performance SupportSp International Relief Jun 2019 - Nov 2021Boone, Nc• Advise, lead and train senior leaders, mid-level managers, and teams on broad-reaching topics such as knowledge management, organizational learning, job performance, and organizational development sub-areas, such as change management, talent development, performance needs analysis and improvement, and process improvement• Advise field office senior leaders on leadership and team development• Oversee team responsible for the development of training plans and learning content, the management of our learning portal, knowledge management strategy, and the execution of our two-year Apprenticeship Program (see Position Highlights below)• Compile data, interpret results, develop reports, and present findings to senior leadersProject Examples:• Project manager on a global leadership development program targeting mid-level leaders• Worked cross-functionally with senior leaders to launch a new compliance program in all field offices• Learning portal transition (to include both a new LMS and knowledge base) to improve field access to learning content and organizational knowledge• Complex gap analysis to identify and align organizational needs for strategic growth planPosition Highlights:• Apprenticeship Program: I project managed the design and launch of a two-year apprenticeship program that serves as a talent pipeline for 17 global field offices. The program’s highlights include a four-phase timeline, a 90-day traditional classroom curriculum, a mentor-based learning activity toolkit, and coordination with over 60 subject matter experts.• Humentum Operational Excellence Award: Recipient of an industry award for showcasing innovation, collaboration, and a lasting positive impact on the global development sector.
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Technical Content CoordinatorSp International Relief Nov 2016 - Jun 2019Boone, Nc• Oversee the curation and distribution of learning content to 3,000+ adult learners globally• Collaborate with internal subject matter experts to develop, store, and share new knowledge assets across the organization• Execute a variety of knowledge management strategies for global staff, including curated content libraries, communities of practice, technical toolkits, content development, global roll-out plans for learning initiatives, learning portal management, and more• Design and execute an internal communications plan promoting available learning content and staff development opportunities at the regional and country levels• Assist in designing, developing, and implementing learning and performance support solutions such as traditional classroom-based training, synchronous and asynchronous online courses, blended learning programs, and end user materials
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Adjunct InstructorCatawba Valley Community College Jan 2020 - Dec 2020Hickory, North Carolina, United StatesI taught a hybrid section of Interpersonal Communication. -
Communications DirectorGfc Jan 2014 - Oct 2016Johnson City, Tennessee Area• Advise executive leadership team and organization directors on marketing strategies for key initiatives• Project manage all communications deliverables and ensure excellence, accuracy, and brand consistency (print, design, video, media relations, giving campaigns, volunteer initiatives, story team)• Oversee and continuously refine all internal and external communications processes and procedures• Act as a change agent within the organization through executing complex, long-term communication planning and quality improvement initiatives• Develop and launch mobile app• Develop and maintain all digital content (website, blog, email marketing, social media strategy)
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Senior EducatorSafe Place And Rape Crisis Center Apr 2012 - Jan 2014Sarasota, Florida Area• Revitalize grant-funded violence prevention education program through implementing consistent brand messaging, creating and coaching others on processes and procedures, expanding services through a strategic education campaign, and systematically raising the level of excellence and community-wide trust in the program• Secure, create, and deliver hundreds of trainings to 1,500+ professionals in varying industries, including healthcare, higher education, local government, the private sector, and civic groups • Deliver character education curriculum to 5,000+ students; continuously revise and expand curricula materials• Build relationships and collaborate with 20+ new community partners in diverse industries• Accumulate over 200 hours of continuing education in crisis management; conflict resolution; prevention research; media literacy; children, women, and family health; community education• Create internship program within department; acquire and supervise three interns in six month period -
EducatorSafe Place And Rape Crisis Center Sep 2011 - Apr 2012Sarasota, Florida Area• Coordinate, develop, and deliver multi-session educational curriculum for the primary prevention of intimate partner violence and sexual assault in Sarasota and DeSoto County elementary, middle, and high schools• Coordinate, develop, and deliver curriculum for professional presentations to area businesses, civic groups, and nonprofit agencies about SPARCC services, domestic violence, and crisis intervention• Implement outreach strategy for potential audiences• Utilize new media to engage the community in an ongoing awareness-raising campaign• Collaborate with team members to create and sustain both short-term and long-term social change initiatives to end violence in Sarasota
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Interim Assistant DirectorNational Center For Tobacco Policy Mar 2011 - Nov 2011Springfield, Missouri Area• Invited to assist the NCTP in transitioning to a nonprofit entity and assist in strategic planning• Secure strategic partnerships with institutions and organizations nationwide• Seek, secure, and manage new opportunities for revenue• Coordinate all on-site tobacco policy consultation services, trainings, and events; process all billing• Create all NCTP documents through proficient use of Microsoft Office Suite
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Coalition CoordinatorOne Air Alliance Feb 2010 - Aug 2011Springfield, Missouri Area• Coordinate a successful large-scale educational campaign seeking to influence local tobacco policy (a city-wide indoor smoking ban passed in Summer 2011)• Seek, secure, and manage all revenue generation entirely through private donations and grants• Participate in strategic planning to meet community needs through a public health policy initiative• Develop and manage strategic interagency partnerships with like-minded organizations• Mobilize coalition members and a volunteer database (2,200+) in a citywide policy effort• Develop and implement social media marketing• Create or prepare all coalition and community resources (e.g., website copy, factsheets, press kits, etc.)• Assist in and/or organize all coalition events, community presentations, and administrative tasks
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Teaching AssistantMissouri State University May 2010 - May 2011Springfield, Missouri Area• Help lecture, grade, manage, and develop online portion for a 98-seat Communication Theory course• Assist in designing, planning, and executing mediation training for students -
Research AssistantMissouri State University Aug 2009 - May 2010Springfield, Missouri Area• Compile and organize published research• Analyze and evaluate research for emergent themes; write abstracts
Theresa Decker, Cptd Education Details
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4.00 Gpa
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Association For Training And DevelopmentCertificate In Knowledge Management -
Missouri State University4.00 Gpa
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3.97 Gpa
Frequently Asked Questions about Theresa Decker, Cptd
What company does Theresa Decker, Cptd work for?
Theresa Decker, Cptd works for Jack Henry
What is Theresa Decker, Cptd's role at the current company?
Theresa Decker, Cptd's current role is Learning and Development Senior Manager.
What schools did Theresa Decker, Cptd attend?
Theresa Decker, Cptd attended Missouri State University, Association For Training And Development, Missouri State University, Southwest Baptist University.
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