- Collaborate with project teams to provision delivery and monitoring tools as required.- Install and configure system software to meet the requirements of the project design.- Maintain Systems Design documentation on system configuration and installation procedures.- Support teams beyond installation as their project/application support need progress.- Sumo Logic certified Level 1 and Level 2

Experience:- Deployment and configuration of .Net Framework, IIS and Java applications on Windows and Linux Platforms- Technical Support and assistance. Configure and troubleshoot software and hardware issues on servers, Windows and Linux Platforms- Proficiency with VMware, vSphere and Men&Mice for cloning, destroying and configuring Virtual Machines)- Experience with JIRA - Resolved Priority 1 issues requiring extensive documentation and rapid resolution resulting in upmost customer satisfaction- Deployment and configuration of .Net, IIS and Java applications using, Puppet, Powershell and Rundeck - Quality Testing and assurance - testing methodologies, such as Smoke, System, Functional, Integration.- Created and updated documentation on existing or new processes, programs, and procedures.SKILLS:- Developed manual configuration of 2Way SSL on Linux WebLogic servers Proficiency with Internet technology (DNS, DHCP, SPNs and active directory- Proficiency with Puppet. Puppet used in configure at the OS, middle ware, .Net Framework, IIS and prepare the Windows and Linux Platforms for application deployment- Proficiency with Weblogic configuration and administration of JDBC resources Data Sources, connection pools, JMS resources Queue, Topic, connection factory, JNDI.- Proficiency in creation of SSL certificates for Linux WebLogic servers

Computer support Tier II analysis providing assistance to customers with computer software, hardware or system problems. Some of the tasks preformed were adding printers to desktops and servers, setting up RDP session to servers, testing software issues and restarting services as as printer spooler, IIS etc. In addition training customer and employees on how to use the software.

Programmed in VB6 the printing of forms for customers using our software. We also programmed laser forms, customized existing forms and designed forms on blank paper.