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Theresa Chang is listed as Business Transformation | LSS Green Belt | CSM at Horsley Bridge Partners, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at slalom.com and a matched LinkedIn profile for Theresa Chang.
Theresa Chang previously worked as Director of Information Systems at Horsley Bridge Partners and Customer Success Manager at Salesforce. Theresa Chang holds Bachelor Of Science (Bs), Business Administration And Management from University Of California, Riverside.
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I partner with clients to solve complex business problems and improve how organizations operate.I have 20+ years experience in client service, supporting Fortune 500 companies through business and technology transformations. I am certified in Lean Six Sigma, Agile (Certified Scrum Master), and Salesforce core products.When I'm not working, I enjoy traveling the world and learning about new cultures through local culinary delights. I am also a big fan of nearly all live music, from rock bands to broadway musicals.
Listed skills include Organizational Design, Management Consulting, Management, Consulting, and 20 others.
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Lead initiatives to identify business pain points and opportunities to drive efficiency, engage with vendors to source products, conduct assessments, facilitate contract negotiation, and oversee implementation. Core skills: stakeholder engagement, executive communications, governance design, vendor assessment, process optimization, risk mitigation/escalation, budgeting, program management, change management.
San Francisco, California, Us
Customer success manager accountable for full spectrum of customer needs, from strategy to implementation. Cross-functional partner to sales, support, and product teams. Primary objective: maximize value delivered to customers through Salesforce products. Established deep customer relationships to understand their business objectives, provide thought partnership, define goals/metrics, conduct QBRs, and curate Salesforce resources to enable desired outcomes. Partnered with pre-sales teams to design account engagement and expansion strategies. Identified opportunities to increase value to customers through upgraded success plans and drive related opportunities. Accountable for driving growth, mitigating attrition, and managing customer relationships.Engagement areas included: product implementation, governance design, business value assessment, sales process optimization, user adoption, contract renewals, technical debt.
Seattle, Wa, Us
Consulting leader selling and delivering business transformation advisory solutions to Fortune 500 companies. Led business development across industries and stages within the sales lifecycle. Accountable for practice performance, planning/forecasting, operational rigor, recruitment, professional development, engagement management, and revenue generation.
San Francisco, California, Us
Account Owner for 30+ top-tier customers, supporting onboarding, success, and retention of clients. Guided clients on Zerocater's services and grew account revenue. Provided enhanced service for larger-scale events, managing multiple vendors, budgets, schedules, and day-of event execution.Led internal projects to optimize processes, enhance operational efficiency, improve the internal technology platform, and deliver more value to customers.
Worldwide, Oo
Engagement Leader supporting Fortune 100 companies through business, technology, and organizational transformations. Industry focus in financial services and healthcare. Led business development on small and large deals ($300k change orders to $4m+ RFPs). Led multiple internal initiatives including the financial services industry team and national diversity & inclusion. Received highest performance rating in the most competitive region.
Account Manager for top tier direct-mail advertising accounts, managing up to 15 in-flight projects concurrently. Managed business process optimization efforts and development of a workflow management system to enable transparency in cost efficiency and operating margins.
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Theresa Chang works for Horsley Bridge Partners.
Theresa Chang is listed as Business Transformation | LSS Green Belt | CSM at Horsley Bridge Partners.
AeroLeads has found 1 work email signal at @slalom.com for Theresa Chang at Horsley Bridge Partners.
Theresa Chang is based in San Francisco Bay Area, United States while working with Horsley Bridge Partners.
Theresa Chang has worked for Horsley Bridge Partners, Salesforce, Slalom Consulting, Zerocater, and Deloitte Consulting.
You can use AeroLeads to view verified contact signals for Theresa Chang at Horsley Bridge Partners, including work email, phone, and LinkedIn data when available.
Theresa Chang holds Bachelor Of Science (Bs), Business Administration And Management from University Of California, Riverside.
Theresa Chang is listed with skills including Organizational Design, Management Consulting, Management, Consulting, Corporate Events, Food And Beverage, Event Planning, and Business Transformation.
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