Theresa Clinton Email & Phone Number

British Columbia, Canada

Whistler

- Work directly with international and domestic clientele in curating top-tier, customized holiday experiences based on their needs and vision for their stay in Whistler, BC.- Review our selection of luxury homes and estates and present suitable options according to client preferences and negotiate rates and contracts as required to secure their stay. - Tailor the holiday by adding activities and extras such as heliskiing, snowmobiling, private chef, wine tastings and more to ensure a superior, memorable and effortless experience.- Coordinate pre-arrival logistics and personalized concierge services.- Pre-inspect properties in detail to ensure a standard of excellence is maintained. - Personally greet clients upon arrival, provide an orientation, champagne welcome, and maintain communications and nurture relationships during their holiday and beyond. - Manage communications, negotiations and contracts with home owners, clients and suppliers.

Whistler, British Columbia

- Manage all facets of Real Estate business, with concentration on sales of luxury and rental income resort properties in Whistler. - Establish rapport with clients to identify client needs, goals, budget and timelines.- Advise clients on market conditions, prices, purchasing costs, and considerations for non-residents.- Research and present listings compatible with client requirements and financial resources. - Generate Comparative Market Analysis Reports through the WLS and MLS systems.- Host open houses and arrange property viewings.- Negotiate Sales and Purchase Contracts, ensuring accuracy and preparing amendments as necessary. - Utilize extensive sales and marketing expertise in the listing, marketing and selling of properties.- Negotiating prices, rates and closing.- Arranging home inspections and valuations.- Home staging tips and services.- Arranging of photography, drone footage, video and print ads.- Create a seamless experience in the buying and selling process. - Maintain professional education courses to stay at the forefront of the industry.

Revelstoke

- Create and implement strategic marketing campaigns for lifestyle, recreation and real estate development projects - Facilitate and manage marketing initiatives including website development, social media marketing, graphic and logo design, corporate branding, event coordination, public relations and media outreach- Creative direction across all advertising platforms ensuring photo selection, copywriting, colour palette, logos, slogans and calls to action are impactful and appealing to targets, while consistent with the brand.- Proofread/edit and craft copywriting and design layouts for online and print marketing mediums- Manage all inter-communications between suppliers and clients- Outline digital marketing campaign performance summaries and present strategies for increased outreach and conversion rates for client specific goals- Monitor ROI through Google Analytics, Facebook for Business, Google Adwords and other campaign-specific digital platformsProjects include:Apex Rafting - http://www.apexrafting.com/Sole DownTown - http://www.soledowntown.ca/Nelson Landing - http://nelsonlanding.com/Cottonwood Cove Resort - http://www.cottonwoodcoveresort.ca/White Wilderness Heliskiing - https://www.wwheliski.com/Revelstoke Adventure Park - Media Kit & Executive Presentation for InvestorsRevelstoke Bison Lodge - http://www.revelstokebisonlodge.com/Wildwood Lakefront Cottages - http://www.wildwoodlakefrontcottages.com/

Vernon, Bc

-Manage reservations and communications with heliskiing/boarding clientele-Assist in creating and executing marketing campaigns, blog writing, online advertising-Coordinate logistics for heliski trips with company owners and guide team-Deal with all customer service related issues to ensure clients have the best possible experience before, during and after their heliski/board trip

Chile, South America

- Recruited as snowboard/splitboard guide to lead guests of varying abilities on tours of eight Chilean ski areas and provide instruction, tips, technical gear information and general assistance. - Worked directly with company owner and guide team to coordinate logistics on day-to-day activities to ensure the smooth execution of the scheduled itinerary or to generate creative solutions to unforeseen circumstances.- Responsible for weather forecasting, on-piste and off-piste route determination, administering first aid, distribution and maintenance of avalanche safety equipment and overall group coordination.

Japan, New Zealand, Australia

Ground Operations Manager & Office Manager at Hakuba, Japan during Northern wintersGround Operations Manager and Manager of the Lab Queenstown Lodge at Queenstown, New Zealand during Southern wintersReservations Manager at the Sydney, Australia office between winters- Instrumental in implementing and improving processes of this rapidly expanding company which saw a 150% revenue increase to $5.8 million over two years.-Created and booked vacation itineraries for clients including all of their ski/adventure holiday requirements: flights, accommodation, transfers, rental gear, lessons, off-piste tours, adventure activity tours, heli-skiing, travel insurance.-Learned and implemented all reservation/booking engines and systems from all suppliers in Japan and New Zealand-Responsible for hiring, training, scheduling and managing all office staff at the Hakuba, Japan headquarters and all staff at the Queenstown lodge including receptionists, housekeepers, maintenance and assistant managers.-Negotiated, finalized and authorized contracts and commissions from ski resorts, tour, transport, activity and accommodation suppliers.-Managed all logistics for inbound, outbound and in-resort clients including airport transfers, activity booking details, lift ticket and voucher distribution.-Dealt with all customer service elements including booking upgrades, changes, delays, cancellations, conflict resolution, and emergency medical incidents.-Developed online and print ad marketing strategies to increase bookings and sales -Co-developed sales brochures and tradeshow displays.-Acted as a sales representative at snow travel tradeshows and other pertinent sales campaigns.-Worked directly with the Groups Coordinator to develop itineraries and coordinate all logistics for youth groups of 30+ students and university groups of 50+ students.-Responsible for proofreading and editing Liquid Snow Tours websites, in-house booking engines and printed marketing materials.

Whistler, Canada

-Global sales, marketing and customer service for Prior snowboards, splitboards, skis and related products - Created annual budgets and financial forecasts and consistently achieved or exceeded annual sales targets with a 400% revenue increase over nine years.-Performed sales presentations and product knowledge seminars at key retail locations, potential new accounts and at tradeshows around North America-Assisted retailers and distributors in the development of orders and sales strategies best suited to their location and buyer demographic -Responsible for co-designing, proofreading and editing of website, catalogue, print advertisements, posters and other sales material.-Developed online and print ad marketing strategies to increase bookings and sales -Improved brand development and recognition-Authored newsletters and press releases and distributed to relevant media channels-Coordinated with ski resorts in the Pacific Northwest to arrange and execute Demo Days for the public to sample product-Responsible for hiring, training and management of direct sales manager and demo manager-Facilitated meetings between staff, athletes and management-Resort host and guide for visiting buyers, suppliers and media-Created annual budgets and financial forecasts-Researched and collaborated with artists and graphic designers in the creation of new topsheet and base artwork.-Tested new Prior products as part of the Research and Development sector.

Bachelor Of Education (Bed), Secondary Education And Teaching

Activities and Societies: Intramural Ball Hockey, Volleyball, and LongboatBachelor of Education & Bachelor of Human Kinetics

Bachelor Of Human Kinetics, Health And Physical Education/Fitness

Received a Bachelor of Education Degree and Bachelor of Human Kinetics Degree.