Danielle Llanza Email & Phone Number

Statesville, Nc, Us

Troutman, North Carolina, United States

-Supervise and manage a team of 15 direct-care staff, including scheduling, approving time off, and overseeing payroll processing.-Design and distribute monthly newsletters and calendars to enhance communication and engagement.-Review and track daily billing for all individuals to ensure accuracy and compliance.-Schedule and participate in Service Plan/Plan of Care meetings, planning sessions, MCO provider meetings, and other key meetings.-Coordinate objectives and meet deadlines for implementing individualized Service Plans/Plans of Care.-Collaborate with clinical consultants, case managers, families, and team members to address individual needs and resolve concerns.-Ensure compliance with program standards, state regulations, and production expectations.-Enforce company policies, procedures, and guidelines to maintain quality and consistency.-Oversee daily programming, focusing on training and support for daily living skills development.

Aberdeen, North Carolina, United States

-Designed and implemented a comprehensive program supporting over 90 children in remote learning, offering opportunities for social interaction and physical activity during the COVID-19 pandemic.-Supervised and led a team of 15–20 employees, addressing and resolving concerns involving parents, children, and staff.-Conducted staff orientation and training sessions for all new hires and created weekly work schedules to ensure smooth operations.-Provided guidance to staff on delivering effective academic and recreational activities for students.-Developed and executed a marketing strategy to increase student enrollment, successfully driving program growth.

Chapel Hill, North Carolina

-Planned and executed developmentally appropriate teaching practices tailored to the interests and needs of the children.-Guided children in behavior management, fostering their development of self-control, self-respect, and respect for others while maintaining an environment with clear boundaries that ensured both physical and emotional safety.-Personally selected to be observed by ECERS, and successfully earned the school’s certification through the implementation of high-quality practices and standards.

Huntersville, North Carolina

-Reviewed criminal background reports, conducted employment verifications, and responded to client inquiries via phone and email.-Developed a comprehensive training manual to onboard and support new employees.-Recognized as a top performer in the department, earning 9 platinum awards for surpassing monthly goals by 125% or more.

Master Of Business Administration, Human Resources Management

Bachelor'S Degree, Psychology

Minor: Child and Family Development Psi Chi