Theresa Brown Email & Phone Number

United States

Smyrna, Tennessee, United States

• Order Entry• Provide Customer Support• Create Customer Quotes• Send Quotes thru pipeline to outside sales team• Manage inbound customer inquiries• Manage customer ship confirmations• Handle customer inquiries regarding shipments

Smyrna, Tennessee, United States

Nashville, Tn

Sales Coordinator• Process job documents/information into accounting system and sales files• Assist in preparing prequalification documents and bid packages• Distribute B2B leads among Sales Team• Maintain Sales Training and Networking Calendar• Maintain Certificates of Insurance • Schedule travel arrangement

Nashville, Tennessee, United States

• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail• Process credit cards and post to customer accounts• Process customer deposits• Post cash receipts to the accounts receivable sub-ledger• Reconcile packing slips to invoices and purchase orders• Enter AP invoices in Accounting Software• File and distribute mail• Create weekly AR aging reports

Franklin Tn

Administrative Coordinator • Prepared billing documentation for commercial billing• Printed, emailed and mailed invoices with documentation to all accounts• Administrative support for accounts such as Publix, State of TN and Metro Governments• Administrative support for facility solutions and FM2 accounts receivable billingAdministrative Sales Coordinator • Supported the service and pricing proposals for customer meetings• Assisted in coordinating B2B transactions for area sales teams• Inbound and outbound phone calls requesting and receiving information for sales team• Facilitated daily entry for area sales team activities, appointments and tasks • Facilitated sales rep pipeline growth and support sales opportunities forward to close.• Interacted with other departments in order to close the loop on all B2B transactions• Logged and disbursed sales leads through CRM pipeline• Stream lined processes and procedures to maximize time

Antioch Tn

Administrative Sales Coordinator • Prepared quotes for domestic and import products• Administrative account support for large retail clients such as Michaels, Target, JC Penney, Sears• Provided administrative support for sales team• Point of contact for sales, accounting and shipping groups• Prepared detailed sales report for Sales and Accounting teams• Assisted and implemented marketing programs in detailAdministrative Assistant to Senior VP Sales • Managed and maintained sales reporting• Scheduled travel arrangements for management staff• Maintained calendar and meeting times• Created and maintained detailed sales reports for Sales and Accounting teams• Maintained expense reports for sales staff

Greater Nashville Area, Tn

• Managed and maintains sales reporting• Made travel arrangements for management staff• Maintained calendar and meeting times• Created and maintain detailed sales reports for Sales team and Accounting• Maintained expense reports for sales staff

Smyrna Tn

• Managed sales along with customer issue resolution• Developed and Managed processes for service team• Issued quotes, estimates and process orders for customer purchases• Handled order documentation, credit issuance and returns

Franklin Tn

• Developed and Managed processes for Service Consultants• Reviewed, approved and processed quotes, estimates and contracts pertaining to services• Maintained project progress for service projects and connectivity with the sales forces • Created procedures for service/support renewals for customers• Reviewed and maintained lease documents for customer purchase• Back up for accounting manager

Smyrna Tn

Served as a sales administrative support for the Vice President of Sales Administration Re-organized the Incentive Buying Programs for 800+ customersDetailed program coordination using Microsoft Office SuiteCreated policies and procedures for sales and marketing departmentsProvided sampling, co-op programs and new product programsGeneral contact with customer base with problem resolutionsTracked sales by region and sales rep

Smyrna Tn

• Posted Receipts to open invoices• Investigated imbalances and overpayments• Communicated with customers on short pays• Implemented new customer accounts creating new customer credit files• Maintained and updated current customer accounts by analyzing financial statements• Managed problem resolution for past due accounts• Reviewed customer orders daily for credit limits• Managed and collected past due accounts• Managed the set up of payment terms/resolution as needed• Prepared reports and assisted in month end close process• Worked with accounts payables as needed

Management Skills

Business

Activities and Societies: Red Cross Honor Roll Office Assistant

Credit Management