Theresa Libarios-Edison Email & Phone Number

San Francisco CA 94111

Provides excellent Customer Service to Obstetrics and Annual Well Woman patients. Booking appointments, directing calls to their destination. Telephone Etiquette trained, time management and organization of incoming calls. Medical and Prenatal chief complaints directed to our Advice Nurses. Reception, checking in and booking appointment at check out..

491 Bayshore Blvd. San Francisco CA

Responsible for all customer service issues and/or concerns Front End. Ensure that service standards are met and that customer issues are resolved. Manage register overrides, scan errors, trouble shoot self checkout registers. Schedule breaks-lunches of cashiers. Update and create price tags for front end products. Work register for consistent flow of.

125 Hickey Blvd, South San Francisco

Responsible for all customer service at Front End. Ensure that service standards are met and that customer issues are resolved. Counts Safe, Tils, preparation of registers for cashiers at start of shift.Manage register overrides, returns and cashier scan errors. interact with the public with questions or concerns.Manage breaks, lunches. Work register for.

1515 So. Van Ness Avenue

Worked with department Safety Officers to assure safety training and certifications process and tracking. Communication with insurance broker to processed/tracked Auto & Injury claims. Pre-Qualification application process. Professional enhancement of closing projects preparation and completion. Provided administrative support of Project Managers. Duties.

1616 Rollins Road, Burlingame CA

* EMD&EMD-Q certified, CPR certified. Auditing EMD calls of CSR's, give feedback to CSR's to enhance performance. assisted to create new programs and trained staff. Tracked certifications (excel), continuing education programs, and cross training capacities. Revision of Operational Guidelines as well as creating new ones. Created and implemented a training.

1616 Rollins Road, Burlingame CA

Reception Customer Service, Multi phone lines, overhead paging system, intake of deliveries, prepare outgoing mail, sort incoming mail, administrative duties throughout departments. Dispatch (CSR) Customer Service Representative. Memorization of Bay Area and Medical Terminology. CPR certified, EMD certified. Request for ambulance transports, dispatched.

Certified, Emergency Dispatching

Activities and Societies: EMD certified for incoming Ambulance Transportation request going to an ER in the San Francisco County Area..

Some College, General

High School Gradulate, General Studies, 12Th