Theresa Serrano Hammond

Theresa Serrano Hammond Email and Phone Number

Founder, Coach, Workshop Facilitator and Blogger @ The Further Shore, LLC
Denton, TX, US
Theresa Serrano Hammond's Location
Denton, Texas, United States, United States
Theresa Serrano Hammond's Contact Details

Theresa Serrano Hammond work email

Theresa Serrano Hammond personal email

About Theresa Serrano Hammond

Theresa Hammond is a lifelong learner and a relationship builder. With a degree in Information Systems, she has enjoyed a successful 20-year career as a database and business analyst in telecommunications, insurance, predictive analytics and workforce management. Now trained as an Immunity to Change™ workshop facilitator, coach and Developmental Sprint® leader, Theresa is living her purpose to help people unlock their human potential while also unlocking her own. Theresa is the founder of The Further Shore LLC, a contributing career coach with SANDWINA and a partner at Hand in Hand Coaching and Development. Her blog is called She's Moving On. To learn more, please visit www.shesmovingon.com.

Theresa Serrano Hammond's Current Company Details
The Further Shore, LLC

The Further Shore, Llc

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Founder, Coach, Workshop Facilitator and Blogger
Denton, TX, US
Employees:
1
Theresa Serrano Hammond Work Experience Details
  • The Further Shore, Llc
    Founder, Coach, Workshop Facilitator And Blogger
    The Further Shore, Llc
    Denton, Tx, Us
  • Sanger Public Library
    Program And Data Support Specialist
    Sanger Public Library Oct 2024 - Present
  • The Further Shore, Llc
    Founder, Coach, Workshop Facilitator
    The Further Shore, Llc Sep 2022 - Present
    Independent Coach and qualified Developmental Sprint®️ Workshop facilitator. Focused on transforming the way we think, behave and connect with one another. Trained in Immunity to Change™ (ITC) Map making and facilitation, I can lead individuals and teams toward making traction on their most important improvement goals that have the biggest impact on their lives right now. Together, we will discover and test the big assumptions that are holding us back. My blog is called She's Moving On. Please visit www.shesmovingon.com to learn more.
  • Edlinks™
    Marketing And Communications
    Edlinks™ Feb 2023 - Present
  • Sandwina
    Coach
    Sandwina Jul 2022 - Present
    Chicago, Il, Us
    SANDWINA is a collective of diverse, world-class coaches united in our mission to lift women by making coaching affordable, accessible and actionable.
  • Hand In Hand Coaching & Consulting
    Contributing Partner
    Hand In Hand Coaching & Consulting Jul 2021 - Oct 2024
    Atlanta, Ga, Us
  • The Developmental Edge
    Director Of Team Operations
    The Developmental Edge May 2020 - Apr 2022
    Atlanta, Georgia, Us
    Supported CEO and CBO with design and execution of new product offerings.Managed large corporate client engagements to plan and execute contracted training programs. Established and maintained close relationships and communication with primary client contacts to ensure client requirements and requests were satisfied. Managed the execution of 20+ concurrently run cohorts through a multi-level virtual workshop series. Responsibilities included scheduling, preparation of facilitators, producers, and workshop materials. Served a dozen facilitators and 1000+ participants in 2021. Co-facilitated workshops and training for The Developmental Sprint® process. Conducted data analysis to provide insights on program impact for client. Managed and developed training for virtual workshop production.UAT tester for SaaS product; point of contact for development team.
  • Pci Not The Big Company
    Workforce Management Director
    Pci Not The Big Company Feb 2018 - Apr 2020
    Dallas, Tx, Us
    Promoted to manage a team of local and remote workforce specialists focused on real- time management, staffing, scheduling and forecasting, and dialer platform administration for a blended contact center of 200+ headcount in TX, AK and VA.Developed dashboard tools for management to communicate KPI results by location, team and associate levels. This created visibility for the teams to better evaluate individual and overall team performance. Included converting some dashboards from Excel to Power BI.Selected by the CEO to attend Immunity to Change facilitator's training to then develop and facilitate resilience training for 100+ associates.
  • Pci Not The Big Company
    Data Analytics And Marketing Strategy Director
    Pci Not The Big Company Jan 2011 - Feb 2018
    Dallas, Tx, Us
    Managed a team of data analysts and data editors responsible for the accurate deployment of client data for use in direct mail, digital marketing campaigns and directory publications.Managed weekly postcard and electronic mailings based on predictive models. Increased printed marketing revenue from $2.01/piece to $2.34/piece from 2011 to 2013. This process is still in use today.Developed and implemented marketing forecasting tool to plan marketing strategy and call center scheduling. Completed marketing analysis such as a product sold analysis in mid-2012, which resulted in a change in sales offer flow to lead with the highest priced product. This change in offer flow was key in the 13% initial increase in sold average unit price from $127 in 2012 to $144 in 2013 and is over $200 in 2020. Performed and monitored A/B Testing for marketing content and product changes.Collaborated with software development team to modify and maintain the data warehouse and related reporting systems. Selected for annual Robert F. Clancy Award - Be Smart (2015)
  • Geico
    Lead Technical Product Management Analyst
    Geico Aug 2010 - Dec 2010
    Chevy Chase, Md, Us
  • Geico
    Research And Product Management Analyst
    Geico 2005 - 2010
    Chevy Chase, Md, Us
  • Geico
    Auto Insurance Sales Agent
    Geico 2003 - 2004
    Chevy Chase, Md, Us
  • Mci Worldcom
    Database Administrator
    Mci Worldcom 1999 - 2002

Theresa Serrano Hammond Skills

Microsoft Office Microsoft Excel Analytics Project Management Marketing Strategy Management Marketing Leadership Strategic Planning Sql Email Marketing Sales Market Research E Commerce Microsoft Sql Server Ms Excel Pivot Tables Servant Leadership Digital Marketing Microstrategy Reporting T Sql Powerpivot

Theresa Serrano Hammond Education Details

  • Old Dominion University
    Old Dominion University
    Management Information Systems

Frequently Asked Questions about Theresa Serrano Hammond

What company does Theresa Serrano Hammond work for?

Theresa Serrano Hammond works for The Further Shore, Llc

What is Theresa Serrano Hammond's role at the current company?

Theresa Serrano Hammond's current role is Founder, Coach, Workshop Facilitator and Blogger.

What is Theresa Serrano Hammond's email address?

Theresa Serrano Hammond's email address is te****@****ail.com

What schools did Theresa Serrano Hammond attend?

Theresa Serrano Hammond attended Old Dominion University.

What skills is Theresa Serrano Hammond known for?

Theresa Serrano Hammond has skills like Microsoft Office, Microsoft Excel, Analytics, Project Management, Marketing Strategy, Management, Marketing, Leadership, Strategic Planning, Sql, Email Marketing, Sales.

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