-Created a Turkish towel and beach accessory business and brand from the ground up, participating in initial branding, marketing collateral, and website creation -Developed and maintain an international business partnership with a textile house in the Denizli area of Turkey for product development and private labeling services -Continue to grow the business by building relationships with stockists in California, Florida, Hawaii, Texas, and various locations throughout the Southeast; Hello Poolside is currently sold in 23 stores, and has experienced 25% year-over-year growth since 2018-Purchase and manage inventory of towels and beach bags; fulfill all orders (individual/wholesale/corporate gifting) and run the invoicing and A/R process-Perform all Shopify updates and reconfigurations; serve as product photographer for certain releases, and manage all social media accounts-Manage one Sales Rep for continued growth in our Wholesale relationships-Trouble shoot any challenges associated with the customs process, with the bank for international wires, and with our packaging/shipping supplies vendor-Exhibitor at the 2019 AmericasMart Atlanta Gift & Home Market-Hello Poolside towels have been featured in the Spring 2000 Hilton Hotel Moments in-room publication for the Caribbean market, Flamingo Magazine’s 2020 holiday gift guide, and in the Orange Appeal Magazine November/December 2020 and May/June 2022 Gift Guides

-Served as the PlanSource Broker/Client liaison as they transitioned from the Sales cycle into the Implementation phase-Educated Brokers and Clients on the PlanSource Implementation process and timeline, reviewed service details and pricing provisions of their final contract, and assisted in the compilation and documentation of their benefit offerings to start the platform build-Coordinator for client Broker of Record changes-Managed the quality assurance phase of the monthly client billings

-Managed the HR department and deliverables-Coached and counseled employees and managers on best practices and employeeissues-Assisted in implementation of timekeeping system designed in-house-Coordinated all facets of the recruiting process-Conducted new employee orientations and benefit enrollment meetings-Managed the benefit annual enrollment process from selection of plans through thepresentation of options and continuing education of employees-Partnered with JVI’s PEO vendor to compile and process payroll for 100+ employeesand led the implementation of JVI onto the HRO model in 2011

Director of Professional Services-Managed a team of 4 Account Managers who serviced a multi-client book of business-Trained and mentored Account Managers on coordination and facilitation of clientrequests, the new client implementation process, and the creation and delivery ofquarterly business reviews-As part of the sales cycle, accompanied Sales on prospective client visits toeducate the customer on the payroll product, present implementation timelines, and todemonstrate applicable technology tools-Assisted in RFP completion with a focus on the implementation process of theZeroChaos deliverableImplementation and Account Manager; Dec. 2004 – Dec. 2007-Active participant in the sales process from an operational perspective for clientprospects, with a focus on presenting the ZeroChaos 1099 validation tool-Served as primary contact for client consultation and requests related to the payrollprocess for their contract labor; client base included American Express, AmericanExpress Publishing, AT&T, Deloitte, Nokia, Nokia Siemens Network,Pepco Holdings, Sunoco Logistics, and YellowPages-On-boarded all new clients onto the ZeroChaos payroll model; created timelines andmanaged the process from first client discovery meeting through the first paycheck forthe contractors and the first client invoicing/payment cycle; configured Ultimate payrollsoftware and ZeroChaos internal time capture and billing system based on clientparameters-Conducted large-scale contractor conversions (100+ employees) for clients includingAmerican Express Publishing, AT&T Mobility (formerly Cingular), MCI/Danka (nowVerizon), Nokia, Pepco Holdings, Prudential Insurance, and Towers Perrin-Presented quarterly financials and savings reports and Net Promoter results to client Procurement and HR leadership

-Served as the clients’ primary resource for payroll related issues and Human Resourcesquestions-Initially hired as Quality Assurance for the Payroll Team; promotedto Payroll Team Leader after three months. In that role, managed payroll team of 5 that processed 50+payrolls a week for Florida-based small to mid-sized companies using Ultimate PEOPayroll Software