Theresa Lynette đź’Ą Email and Phone Number
Theresa Lynette Brown is Senior Project Management professional, known for her ability to craft a strategic vision to achieve success and inspire others to work together toward common goals. Theresa offers a unique and refreshing blend of confidence, business acumen, and genuine concern for the well-being of others. As a catalyst for change, Theresa identified a need to remove the barriers that prevent black professionals from participating and advancing in the field of project management and founded the International Society of Black Project Managers, a non-profit organization focused on building a world in which black professionals pursue, participate, and advance in the field of project management unencumbered by societal inequalities.As a thought leader in career strategies, she identified a need to increase productivity in the marketplace by helping people identify their skillsets, ignite their passions, and then motivating them to pursue the career of their dreams. This concept helped her birth the book “Career on Fire: Your Blazin’ Roadmap to an Amazing Career”, which shares that every person can have a passion-led career with equal parts inspired action, empowered achievement, and equitable pay. When not being a beacon of light for those ready to take their lives to the next level through phenomenal career success, Theresa enjoys traveling to exotic places, exploring creative pursuits, and spending quality time with her grandchildren.Theresa is a Certified Coaching Professional (CPC), holds a Masters in Business Administration, and is a Project Management Professional (PMP). She lives in Atlanta, GA with her three dogs --Nylah, Basil, and Sassy.
International Society Of Black Project Managers
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FounderInternational Society Of Black Project Managers Apr 2019 - PresentGreater Atlanta AreaThe International Society of Blacks Project Managers (ISBPM) is a non-profit 501c(3) organization created to elevate the exposure of black project managers to international project management opportunities. Our vision is a world in which black professionals can pursue, participate, and advance in the field of project management unencumbered by societal inequalities.We provide training, mentoring, and coaching to project managers to increase their qualifications and preparedness to pursue increasing levels of responsibility within the field of project management. Through collaboration and partnership with forward-thinking organizations, we enhance their talent development pursuits of a diverse workforce by increasing the pipeline of exceptionally prepared professionals seeking to excel in the field of project management.We offer master classes, conferences, events, and other programming that will prepare emerging leaders with the future skills necessary to tackle an organization's most pressing business problems and take their big visions and initiatives from ideation to implementation. -
Director Of OperationsIbox Global Jan 2017 - PresentGreater Atlanta AreaLeads an integrated operations team to successfully manage multiple, diverse, simultaneous programs of varying complexities from inception through completion and ensuring that assigned programs meet cost, schedule, technical and contractual requirements.
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It Project / Program ManagerIndependent Consultant Sep 2011 - Sep 2019IT Project Manager specializing in infrastructure transitions, ITIL Process development and improvement, systems integration, SDLC, Service Desk implementations and continuous improvement, IT Service Management.
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Motivational Coach And Career StrategistThe Pm Trainer Jan 2012 - Apr 2019Greater Atlanta AreaThe PM Trainer was founded on the belief that the most effective way to improve bottom line project management performance is to develop project managers from the ground up. Using a group of highly qualified project management professionals with a collective 30+ years of experience, we deliver world class project management training and coaching services to project managers at each end of the maturity spectrum from novice project managers to more experienced project leaders.We provide project management coaching, training, and consulting services. • Executes project management research to maintain thought leadership within the project management industry• Develops PMP Exam Prep training class, including student and facilitator guides• Delivers training to PMP candidates; provides mentoring and coaching to both project and program managershttp://www.thepmtrainer.com -
Pmp Study Group MentorProject Management Institute - Atlanta Apr 2017 - Jul 2017Greater Atlanta AreaHelp students prepare to sit for the PMP certification. -
Adjunct FacultyItt Technical Institute Jul 2013 - Dec 2014Greater Atlanta Area• Develop and manage syllabus materials. Compile tests, assignments and/or online discussion exercises that permit measurement of performance relative to standardized learning objectives • Teach the assigned class in accordance with learning objectives and session plan outlines specified by ITT Technical Institute• Administer evaluations of student performance based on course deliverables and course rubrics -
Global Program Management ExecutiveAccenture Oct 2000 - Sep 2011Greater Chicago AreaAs a member of the executive team within Accenture, I have held many different positions.As a global Program Management executive, I am accountable for: • working closely with executive leadership from the Product & Strategy Departments to define scope of programs; oversee program planning, recruit and hire project managers, ensure successful completion of program in line with business requirements and organizational objectives. • Directing programs to implement and improve ITIL-based processes and tools including deployment of BMC Remedy ITSM tool and ITIL-based processes adopted by entire Outsourcing Growth Platform (AO, BPO, and IO);• Coaching professional and executive-level employees on emerging trends and opportunities within IT Service Management.As a global Service Introduction lead I am responsible for overseeing large complex transition and transformation projects, managing client relations, and directing professional development efforts for team members. Within this role I am accountable for the implementation and management of various technologies: HIMSS, EMR, Health Informatics and meaningful use; with senior-level experience in Program Management, ITIL Service Management,Transition/Transformation Management, Workflow Process Development and Improvement.With over eleven years experience with Accenture, I have worked with various companies within the Healthcare, Financial, Transportation, Retail, and Resources Industries. -
Director – Dsl Service SupportAt&T 1999 - 2000Greater Chicago Area• Provided operational support services to an internal technical call center and assisted with build out of multiple call center locations for technical, billing, and customer support• Developed and implemented processes and process improvements for external 1st tier and internal 2nd tier support centers; attained improved service levels and customer satisfaction ratings• Expertly managed outsourced vendor relations -
Business AnalystAt&T 1994 - 1999• Directed strategic planning and day-to-day activities for busy outsourced customer care call center• Developed and implemented cost-effective customer service processes and procedures responsible for increasing customer satisfaction by 24% while lowering costs• Decreased overall costs by 15% and reduced credit issuing cycle from 4 weeks to 10 days by streamlining billing processes• Introduced call avoidance/reduction strategies that resulted in 14% reduction in call volume and an 18% decrease in overall call duration
Theresa Lynette đź’Ą Education Details
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Business Administration -
Transitional Coaching -
Business Administration
Frequently Asked Questions about Theresa Lynette đź’Ą
What company does Theresa Lynette đź’Ą work for?
Theresa Lynette đź’Ą works for International Society Of Black Project Managers
What is Theresa Lynette đź’Ą's role at the current company?
Theresa Lynette đź’Ą's current role is Helping #BlackProfessionals pursue, participate, and advance in the field of #ProjectManagement unencumbered by societal inequalities..
What schools did Theresa Lynette đź’Ą attend?
Theresa Lynette đź’Ą attended University Of Phoenix, Ipec Coaching, Governors State University.
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