• Supervise four certified technicians to independently administer and accurately document spinal decompression therapy for 310+ patients in compliance with state and regulatory guidelines.• Support licensed chiropractors in performing patient consultations, tailoring treatment plans based on patients’ progress and serving as a liaison for patient-doctor communications that led to 30% increase in patient retention.• Maximize operational efficiency by mastering various administrative and cross-departmental functions including scheduling, coding and billing, generating referrals, and verifying insurance claims.• Streamline internal processes within the medical records department by implementing updated policies, procedures, and training manuals for a staff of 24+ personnel in compliance with HIPAA and HITECH Act.

Epidemiologic Research Methods and Core Courses * Epidemiology and Environmental Health 530: Introduction to Health Care

• Utilized national, state, and local data collection techniques to identify the most prominent social determinants and health outcomes of low socioeconomic status (SES) populations within rural communities. •Organized epidemiologic data and assessed community / organizational needs to create a population-based intervention for ROC to administer, implement and evaluate.• Proposed Program Intervention Report: "Reducing the Rates of Preventable Hospital Visits/ Hospital Readmission by Addressing CVD Prevalence and Associated Risk Factors Among Rural Communities in Allegany, Cattaraugus, and Chautauqua, NY. "

• Medical mission outreach program - provided health care services and treatment to various underprivileged communities in Ghana, Africa.• Utilized a multi-disciplinary approach with key stakeholders to examine, diagnosis, and treat over 500 natives with malaria.• Responsible for teaching health literacy to children (K2-K12) in underprivileged schools.• Developed and implemented curriculum framework for health education in primary schools focused on nutrition, hygiene, and physical activity.

• Drafted NOA/NOE letters for government and commercial specific clients, specifically Medicaid, for New York, Missouri, Wisconsin, Michigan, and Ohio. • Ensured letter documents met client, regulatory, and accreditation requirements including but not limited to: CMS, NCQA, HIPAA, and all UHC Policies and Procedures.• Appointed as project leader after four months in the configuration of training programs that increased team work efficiency by 15% by creating cross-functional team integration with Optum employees. • Enhanced production capabilities by learning new systems and increased state workload with constant maintenance of 99% monthly metric performance assessments

• Utilized a multi-disciplinary approach with qualitative and quantitative methods to assess comparative effectiveness of current health policies for minority populations in the Netherlands.• Co-created intervention program to mitigate health discrepancies and improve communication barriers / integration among the health care continuum for Eritrean refugee status holders.•Team member in GGD Innovation Battle (3rd place): a competition hosted by the government municipalities and 18 universities throughout the Netherlands to provide innovative solutions for public health incongruities.

• Led product preparation and samples for in-store demonstrations including food and drinks that resulted in increased brand awareness and sales revenue.• Assessed customers' feedback and provided recommendations/ solutions within internal company departments.

• Facilitated in locating prospective business donors and writing proposals for high profile investors that led to pertinent grants received.• Conducted research and reports on international tribulations spanning from environmental, economical, and international healthcare.• Implemented business plans and accounting principles for a nonprofit organization.